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Sr Program Manager, L&D, LMAQ
1 day ago
DESCRIPTION:
Amazon's Last Mile Analytics and Quality team is seeking an experienced L&D leader to develop and lead the L&D charter. In this space, the incumbent will design, develop, lead and execute the L&D charter for entire LMAQ.
Successful candidates will be self-driven, have experience in large matrix organizations in both program management and L&D functions, be detail-oriented, and have excellent problem solving and analytical capabilities. You will need strong business acumen, excellent communication and influencing skills, strategic thinking, and planning/project management skills. This includes a proven ability to cultivate strong partnerships, consult, and have the capability and confidence to interface effectively with senior leaders and influence multiple stakeholders at all levels of the organization.
Qualifications:
•5+ years of experience in the field of instructional design, including experience in designing and delivering training solutions to large organizations/teams
•Experience designing and developing training materials in all modalities, including ILT, e-learning, and video
•Demonstrated use of multiple learning methods and linking appropriate methods with learners and outcomes
•Experience driving change to improve knowledge outcome of teams/organizations
•Ability to represent complex concepts through a combination of written and visual content
Key job responsibilities
Learning Strategies and Programs:
•Develop and implement effective learning strategies aligned with organizational goals.
•Evaluate individual and organizational development needs.
Diverse Learning Methods:
•Implement various learning methods LMAQ wide, such as coaching, job-shadowing, and online training.
•Design and deliver engaging e-learning courses, workshops, and other training programs.
Assessing Success:
•Establish a metrics-driven, programmatic approach to strategic initiatives to develop employee competencies and leadership skills
•Help employees make the most of learning opportunities using self-reflection tools
L&D Program administration
•Manage the program roll out and drive continuous improvement of instructional design and training processes including establishing and measuring success metrics and feedback loop
•Contribute to org planning and periodic business reviews through timely inputs
•Identify process and communications gaps, while developing and driving solutions.
•Work closely with stakeholders on key program initiatives to develop and implement procedures and systems that continually improve and streamline the program.
BASIC QUALIFICATIONS:
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of team management experience
- 5+ years of cross functional project delivery experience
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS:
- Experience managing, analyzing and communicating results to senior leadership
- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field
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