L&D Operations Specialist
3 months ago
We are united in our mission to make a positive impact on healthcare. Join Us
South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2023 Company of the Year | 2023 BIG Innovation Awards Fastest-Growing Company of the Year – Large (Bronze) | 2022 Best in Biz AwardsWho we are:
We Are Modernizing Medicine (WAMM) We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed is hiring a driven L&D Operations Specialist to join our positive, passionate, and high-performing L&D Operations team focused on experience working with international teams and cross-cultural collaboration. This is an exciting opportunity to drive impactful learning initiatives within a fast-paced Healthcare IT company that is truly Modernizing Medicine
Your Role:
L&D Operations:
Manage our L&D program calendar, ensuring timely scheduling and delivery of learning initiatives. Develop and implement processes for learner registration, course enrollment, and completion tracking. Analyze learning metrics to measure the impact of programs and identify areas for improvement. Partner with the L&D team and vendors to maintain accurate and up-to-date training records. Coordinate with vendors and external partners involved in learning program delivery.LMS Administrator :
Coordinate internal aspects of the Docebo LMS platform, including user management, system configuration, course uploads, enrollment, and notifications, in partnership with LMS stakeholders. Develop and maintain LMS reporting to track usage, course completion, and learning effectiveness. Develop and maintain SOP documentation for internal LMS processes and procedures. Serve as the primary point of contact for all LMS-related inquiries from employees. Troubleshoot and resolve employee support tickets regarding internal LMS issues.Content Management :
Organize team resources and project folders in a manner that drives collaboration and operational efficiency. Maintain a centralized repository for training resources, ensuring easy access and version control.Skills & Requirements:
3 years in corporate learning and development. Proven experience in navigating an enterprise Learning Management System (LMS), preferably Docebo. Experience configuring and managing projects using project management tools, Asana would be a plus. Excellent project management, organizational, and communication skills are a must-have. Experience using collaborative tools including Google Docs, Slides, Sheets, and Slack. Experience working with international teams and cross-cultural collaboration. Strong understanding of adult learning principles and instructional design methodologies. Experience with learning analytics and data visualization tools.Education Level: Bachelor’s Degree.
Preferred Qualifications: CPA/MBA preferred.
ModMed in India Benefit Highlights:
High growth, collaborative, transparent, fun, and award-winning culture. Comprehensive benefits package including medical for you, your family, and your dependent parents. The company supported community engagement opportunities along with a paid Voluntary Time Off day to use for volunteering in your community of interest Global presence, and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office based roles and remote availability, Company-sponsored Employee Resource Groups that provide engaged and supportive communities within ModMed.ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.-
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