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Associate director
4 weeks ago
Job Purpose - As the Associate Director of the Executive Education Division, you will play a pivotal role in shaping the strategic direction and operational excellence of our AMP programmes. This leadership position demands a seasoned professional with a proven track record in revenue generation, engagement with research centers, comprehensive planning and budgeting, a vision for developing both B2 B and B2 C verticals, improving lead to enrolment conversions, and active involvement in Salesforce CRM implementations / improvements and digital transformation initiatives. Key Responsibilities - Strategic Revenue Growth: Devise and execute comprehensive business development strategies to drive sustainable revenue growth in both B2 B and B2 C segments. Conduct thorough market analyses, assess competitive landscapes, and implement effective pricing and promotional strategies for diverse client bases. Digital Marketing: Oversee the entire lead generation for AMP programmes, understanding and prioritizing the digital marketing channel mix for both B2 B and B2 C contexts. Focusing on optimizing the digital marketing campaigns for lead quality and lead quantity with emphasis on reducing the cost per enrollment and also taking initiatives for onboarding new digital marketing channels Involved in the design and development of marketing collaterals for website, digital marketing channels and for other social media platforms. Promoting and hosting webinars for creating awareness for the AMP Portfolio. Engagement with Research Centers: Engage with internal research centers and collaborate for any changes on the design of the curriculum of the AMP portfolio. Work closely with the research centers for arranging training sessions for business development and admission teams. Strategic Planning Excellence: Develop and execute a visionary strategic plan for the AMP Division, seamlessly aligning with overarching organizational objectives. Integrate comprehensive planning for short and long-term goals, encompassing financial, programmatic, and customer-centric aspects for both B2 B and B2 C initiatives. Budgetary Maestro: Develop and meticulously manage budgets for the division, ensuring judicious allocation of resources and unwavering adherence to financial objectives for both B2 B and B2 C realms. Collaborate with relevant stakeholders to create comprehensive annual budgets, closely monitoring and adjusting allocations as needed. Annual Planning: Spearhead the annual planning process, working closely with key stakeholders to define strategic priorities, financial goals, and programmatic objectives for both B2 B and B2 C segments. Align annual plans with the broader organizational strategy, ensuring a cohesive and synchronized approach to business development. Financial Forecasting: Utilize financial forecasting techniques to project future revenues, expenses for both B2 B and B2 C engagements. Provide timely and accurate financial reports to inform decision-making and ensure alignment with annual plans. Conversion Optimization: Implement strategies to improve conversions from lead to enrollment across both B2 B and B2 C channels through dedicated digital marketing efforts. Analyze data and lead initiatives to enhance the enrollment process, ensuring a seamless and compelling journey for prospective participants. Salesforce CRM and Digital Transformation: Actively participate in the implementation and utilization of Salesforce CRM for effective lead management, customer relationship building, and data-driven decision-making. Lead digital transformation initiatives, leveraging technology to enhance operational efficiency, streamline processes, and elevate the overall participant experience. Job Specification Knowledge / Education MBA Specific Skills Understanding market & environment, Strategy planning, Negotiation, Facilitation & research, Revenue Generation, Relationship management, Business unit management, Marketing, Sales/Business Development, Team management, Leadership, Cross functional collaboration. Desirable Experience 15 + years Job Interface/Relationships: Internal Finance Custom Programme Team Programme Management Team Marketing & Communications Centers of Excellence Management Group Internal Faculty External Clients Alliance Partners Executive Education Alumni Industry Associations External Faculty Learning Forums Key Responsibilities and % Time Spent To understand market & environment needs for AMP programmes - 10% To enable enrollments for AMP programs and meet the revenue through business development ( Both for B2 C & B2 B Channels) - 30% To direct and understand Digital Marketing campaigns effectively to aid business development 20% To strengthen and build network with alliances/partners, Program Management Head, External Faculty and EE Alumni - 5% To perform people responsibilities for AMP programs functions -10% To develop Budget guidelines for the year and ensure enhancement of processes and systems for smooth functioning of the department - 10% To interact with internal and external agencies on an ongoing basis - 15% Total Time Spent on All Responsibilities - 100%
