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Head- IT

4 weeks ago

Navi Mumbai, India OTT Consulting Llp Full time

Role

Head- IT

Reporting Structure

Reports to VP- Project Management

Education

Bachelors in engineering; Masters in Engineering Degree preferably CS/EC; MBA in Systems or equivalent desirable

Experience/ Qualifications

  • 20-22 years of experience in IT support and infrastructure experience with managing of minimum 25-member team.
  • Hands on Experience in
  • On-premises Microsoft AD & Exchange, email security
  • Virtualization & cloud platform
  • Productivity tools – MAM/MDM, O365
  • LAN/WAN network implementation & security
  • Infra Security & Monitoring
  • Applying artificial intelligence and machine learning to automate infrastructure operations
  • Candidate is expected to perform to carry out 30% of their responsibilities in an individual contributor capacity, while the remaining portion involves overseeing a high-performance team.
  • Manage IT Infrastructure setups included Network support & operations. Corporate office setups and expansion plans.
  • ISO 27001 Certification implementation and BCP/DR best practices to maintain committed Uptime.
  • Establishing in Secure PROD & Non-PROD environment environments.
  • Setting cloud (private & public) and Virtualisation infrastructure to support organisation IT infrastructure needs.
  • Exposure to public procurement for IT hardware, software & product purchase and implementation.

Industry

Preferably from a Technology, ITES, Shared Services or Banking organization

Responsibilities

  • Responsible for heading IT business unit.
  • IT infra and Cloud COE operations
  • Assessing an organization's technology needs and making upgrade recommendations.
  • IT Assets Management (Hardware & Software) & Procurements.
  • ISMS Security compliance and ISO certification sustenance
  • Managing IT infra for Development & production environments, Problem & capacity planning
  • Network support & security operations compliance.
  • Setting short- and long-term IT implementation goals
  • Planning and directing new hardware and software deployments
  • Protecting sensitive data, systems, and applications from external threats
  • Calculating the costs of current and future IT systems
  • Managing other IT professionals, guiding IT teams to perform their role
  • closely with their other Business units and Verticals and other senior-level executives to ensure all business-critical systems operate efficiently.
  • To develop specialized data security and information management policies that can help mitigate a wide range of cybersecurity risks, from malware
  • Strong communication skills with ability to handle multiple tasks concurrently with stringent timelines
  • Escalate issues and risks and proactively takes ownership for resolution
  • Track milestones and deliverables and provide regular status reporting to all levels of stakeholders.
  • Vendor & program Management for IT infrastructure projects and rollouts
  • ISMS best practice adherence Incident, change and problem Management.

Industry Certifications

  • PMP
  • ITIL
  • ISO 27001