Customer Success Manager

2 days ago


Gurugram, India Netcore Cloud Full time

Role & Responsibilities

  • Develop an intimate understanding of your customers' businesses
  • Develop a network of champions within each account through education, coaching and strong influencing skills
  • Represent to our customers as a trusted advisor, advocate and marketing thought leader/subject-matter-expert and help them in creating marketing strategy & user lifecycle journey
  • Collaborate with customers to develop, launch, and manage marketing campaigns focused on engagement and revenue goals
  • Be an expert on trends and best practices for digital marketing and analytics
  • Enlighten our customers with insights garnered from their own data and industry trends
  • Ensure customers get maximum value from customer engagement by leveraging full platform functionality
  • Handle customer concerns with confidence, putting them at ease
  • Generate Case Studies, Testimonials & PR from customers opportunities
  • Learn best of the marketing technologies and concepts
  • Opportunity to work with diverse of clients in diverse industries and learn their marketing concepts
  • Represent on behalf of customers/company at different forums/webinars

What's in it for you?

  • Immense growth, continuous learning and consult the top-notch international brands
  • Work with some of the most innovative brains
  • Opportunity to explore your entrepreneurial mindset
  • Open culture where your creative bug gets activated.

Qualifications

  • MBA in Marketing is a plus
  • 5+ years of experience in digital marketing, CRM or Customer Success (Ideal)
  • Strong attention to detail, dedicated work ethic, organized, and strong communication skills desired
  • Ability to work with cross-functional teams
  • Strong project management and time management skills
  • Ability to identify and implement process improvements
  • Strong problem-solving skills – diagnosis, root-cause assessment, option evaluation and resolution
  • Ability to communicate clearly and strategically with clients, team members, and the marketplace
  • Ability to respond quickly to critical issues and roadblock
  • Good communication skills (Written/Oral)
  • Excellent presentation skills


  • Gurugram, India Saksham Wealth Private Limited Full time

    Company Description Saksham Wealth Private Limited is a leading force in investment management, serving corporations, institutions, high-net-worth individuals, and NRIs since 2005. The company specializes in equity and fixed-income advisory, trading, research, investment banking, private investment management, asset management, and private equity. Saksham...


  • Gurugram, India Unolo Full time

    About Company Unolo is a fast-growing B2B SaaS company focused on providing innovative field force management solutions to companies and their field executives. With an impressive client roster including industry leaders such as Uber, Adani, Hero, Amul, Reliance, Intel, and NoBroker, we are dedicated to delivering cohesive and efficient work experiences. As...


  • Gurugram, India GlobalXperts Technology Full time

    Job Title: Account Manager / Customer Success Manager IT Infrastructure ServicesLocation: Gurugram (Work From office)Experience: 5+ yearsNotice Period: Immediate Key Responsibilities: Build and maintain strong, long-term relationships with key stakeholders in client organizations. Serve as the primary point of contact for all client needs, ensuring...


  • Gurugram, Mumbai, India Info Edge Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Overview:We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at , you will be responsible in -Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the valueTrusted advisor...


  • Gurugram, India GoKwik Full time

    About GoKwikGoKwik is a growth operating system designed to power D2C and eCommerce brands from checkout optimization and reducing return-to-origin (RTO), to payments, retention, and post-purchase engagement. Today, GoKwik enables over 12,000 merchants worldwide, processes around $2 billion in GMV, and is strengthening its AI-powered infrastructure. Backed...


  • Chennai, Gurugram, Mumbai, India Captalent Hr Full time US$ 9,00,000 - US$ 12,00,000 per year

    Role & responsibilitiesDetailed Job Description below:Senior Manager, Digital Solutions Success:We are seeking a highly motivated and experienced Senior Manager, Digital Solutions to join our team. The ideal candidate will have a strong background in Technology, Operations and possess exceptional skills in facilitating and overseeing product demos, ensuring...


  • Gurugram, India inFeedo AI Full time

    inFeedo, Asia's leading AI-powered People Experience Platform, is shaping the future of HR tech. We're on a mission to revolutionize the employee experience globally, with cutting-edge tools like Amber and AI Assist that empower over 600,000 employees and 300 top clients like Myntra, TATA, Samsung, Lenovo and Genpact. Fueled by 100 PERCENT YoY growth and a...


  • Gurugram, India Ginni Systems Limited Full time

    Job Description Role: Customer Success Executive Company Overview: EaseMyGST, GST filing software and e-document generation software in India, is specifically designed to integrate with ERP like Ginesys , SAP , Microsoft. This integration allows businesses to leverage the capabilities of EaseMyGST for GST compliance, e-invoicing, and e-way bill automation....

  • Customer Success

    4 days ago


    Gurugram, India Netcore Cloud Full time

    Job Description - Develop an intimate understanding of your customers businesses - Develop a network of champions within each account through education, - coaching and strong influencing skills - Represent to our customers as a trusted advisor, advocate and marketing - thought leader/subject-matter-expert and help them in creating marketing - strategy user...


  • Gurugram, India PubMatic Full time

    About The RolePubMatic is adding a new Customer Success Operations Manager to our growing team In this role, you possess a unique ability to combine ad operations knowledge, technical and creative thinking with strong communication skills. This role requires the ability to explain technical information to broad audiences and coordinate with internal teams to...