Customer Relations Manager

13 hours ago


Gurugram, India Kisaan Se Kitchen Tak Full time

Company Description

KSKT AgroMart (Kisaan Se Kitchen Tak) is a technology and supply chain venture that aims to create an ecosystem providing customers with naturally grown and naturally processed agro produce. The products are zero harmful chemicals and come fresh from the farms, ensuring quality at a fair price. Simultaneously, the venture ensures farmers receive better prices for their hard work in adopting natural farming in accordance with Good Agricultural Practices (GAP).

Role Description

This is a full-time on-site role for a Customer Relations Manager located in Gurugram. The Customer Relations Manager will be responsible for revenue generation through sales, managing customer inquiries and feedback, developing and maintaining customer relationships, handling customer complaints, and ensuring customer satisfaction. Additional tasks include coordinating with various internal teams to resolve customer issues, monitoring customer service metrics, and identifying areas for improvement in customer service processes.

Qualifications

  • Experience in customer service, customer relationship management, revenue generation through sales ,handling customer complaints, customer acquisition and retention
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work collaboratively with internal teams and manage multiple tasks
  • Strong organizational and time management skills
  • Proficiency in using CRM software and other customer service tools
  • Bachelor's degree in Business Administration, Marketing, or related field
  • Experience in the agro-food sector is a plus


  • Gurugram, India TRP World Full time

    Company Description TRP World enhances your travel experience by seamlessly connecting businesses to a vast network of over 35 suppliers and a portfolio of 2.5 million+ properties. As a member of Itinerary Planner Private Ltd, TRP World is dedicated to empowering businesses within the travel industry. With a dedicated team of 650 agents, we provide...


  • Gurugram, India Ultimutt™ Pet Services Full time

    Company Description Ultimutt Pet Services is dedicated to enabling pet parenthood for busy modern lives. With a wide range of services for dogs, including daycare plans, overnight stays, exercise (pool/playground), grooming, and more, we aim to provide peace of mind for pet parents and a happier life for their pets. Role Description This is a full-time...


  • Gurugram, India Urban Plus Infrabuild Full time

    Company Description Urban Plus Infrabuild is the most trusted name in the Real Estate industry, with over 20 years of experience serving clients' best interests in all of their real estate needs. Our expertise spans across various aspects of real estate, ensuring that we provide comprehensive and reliable services to our clients. We pride ourselves on our...


  • Gurugram, India Epoch Elder Care Full time

    Key Responsibility Areas: Onboarding new residents: Be the single point of contact for families and teams to help prepare both parties to onboard the new resident successfully. Ensure all data points regarding the residents care requirements are conveyed to the team timely. Consultancy calls & services Maintaining a database on CRM. Inputting customer...

  • Account Manager

    15 hours ago


    Gurugram, India Insight Customer Call Solutions Ltd Full time

    Project Name myBiz by MakeMyTrip Position – Sr. Executive Payroll – Off Roll Education – Minimum Graduate Employment type – 5.5 days per week Job Description At MakeMyTrip, our client relationships are our top priority. We're looking for a dedicated and personable account manager to maintain our clients' accounts and serve as our main point of...


  • Gurugram, Haryana, India Egreen Farms Pvt. Ltd. Full time

    **Job Title**: Customer Relations Executive (CRE) **Company**: Vegease **Location**: ASF Centre, Udyog Vihar, sector-18, Gurgaon **Employment Type**: Full-time **Experience**: 0-3 years **Industry**: E-commerce **About VegEase**: VegEase is on a mission to bring the freshest fruits and vegetables from local farms straight to customers’ doorsteps. We're...


  • Gurugram, India PHI Full time

    Looking For CRM Executive Who has Good Command Over English and Knows MS excel well . Following Jobs To Be undertaken by Candidate 1) Coordinate with Customer regarding there Pending orders and Update them the sttaus 2) Coordinate with Internal Production and dispatch team and take update on Pending orders 3) Maintain Track Pending order Sheet in excel and...


  • Gurugram, Haryana, India Epoch Elder Care Full time

    **Location**: Gurgaon & Pune **Experience**: 7-8 years **Mandatory minimum qualification**: Masters degree in any business or management course Key Responsibility Areas (not specific to): - **Onboarding new residents**: Be the single point of contact for families and teams to help prepare both parties to onboard the new resident successfully. Ensure all...


  • Gurugram, Haryana, India DAP Kia Pvt Ltd Full time

    **Service Advisor** **Job Summary**: Act as the key liaison between the customer and the workshop, ensuring efficient service delivery and high customer satisfaction. **Key Responsibilities**: - Greet customers and understand their service requirements. - Create job cards and explain service estimates. - Coordinate with the workshop team for timely...

  • Key Accounts Manager

    13 hours ago


    Gurugram, India Insight Customer Call Solutions Ltd Full time

    Job Description • Job Location: Gurgaon • Completely Work from Office • Fixed Timings: 10 AM to 7 PM • Fixed Off: Every Sunday and Alternate Saturdays. 5.5 Days a week working. • Off-roll • Minimum Graduate • Individual contributor role At MakeMyTrip, our client relationships are our top priority. Were looking for a dedicated and personable...