
Customer Relations Manager
14 hours ago
Company Description
TRP World enhances your travel experience by seamlessly connecting businesses to a vast network of over 35 suppliers and a portfolio of 2.5 million+ properties. As a member of Itinerary Planner Private Ltd, TRP World is dedicated to empowering businesses within the travel industry. With a dedicated team of 650 agents, we provide personalized service and have achieved a milestone of 100 crores in the last 4 years. Our robust system is IATA-approved, offers real-time competitive pricing, and provides 24/7 customer service.
Role Description
This is a full-time on-site role for a Customer Relations Manager, located in Gurugram. The Customer Relations Manager will handle day-to-day tasks including managing customer relationships, resolving customer issues, and ensuring customer satisfaction. Responsibilities also include developing strategies to improve customer service, overseeing customer service procedures, and liaising with other departments to ensure a seamless experience for customers.
Qualifications
- Customer Relationship Management, Customer Service, and Customer Satisfaction skills
- Experience in developing customer service strategies and resolving customer issues
- Strong communication, interpersonal, and problem-solving skills
- Proficiency in using CRM software and tools
- Ability to work effectively in a team and independently
- Experience in the travel industry or a related field is a plus
- Bachelor's degree in Business Administration, Management, or related field
-
Customer Relations Manager
13 hours ago
Gurugram, India Kisaan Se Kitchen Tak Full timeCompany Description KSKT AgroMart (Kisaan Se Kitchen Tak) is a technology and supply chain venture that aims to create an ecosystem providing customers with naturally grown and naturally processed agro produce. The products are zero harmful chemicals and come fresh from the farms, ensuring quality at a fair price. Simultaneously, the venture ensures farmers...
-
Customer Relations Specialist
14 hours ago
Gurugram, India Ultimutt™ Pet Services Full timeCompany Description Ultimutt Pet Services is dedicated to enabling pet parenthood for busy modern lives. With a wide range of services for dogs, including daycare plans, overnight stays, exercise (pool/playground), grooming, and more, we aim to provide peace of mind for pet parents and a happier life for their pets. Role Description This is a full-time...
-
Customer Relations Specialist
16 hours ago
Gurugram, India Urban Plus Infrabuild Full timeCompany Description Urban Plus Infrabuild is the most trusted name in the Real Estate industry, with over 20 years of experience serving clients' best interests in all of their real estate needs. Our expertise spans across various aspects of real estate, ensuring that we provide comprehensive and reliable services to our clients. We pride ourselves on our...
-
Head Customer Relations
13 hours ago
Gurugram, India Epoch Elder Care Full timeKey Responsibility Areas: Onboarding new residents: Be the single point of contact for families and teams to help prepare both parties to onboard the new resident successfully. Ensure all data points regarding the residents care requirements are conveyed to the team timely. Consultancy calls & services Maintaining a database on CRM. Inputting customer...
-
Account Manager
15 hours ago
Gurugram, India Insight Customer Call Solutions Ltd Full timeProject Name myBiz by MakeMyTrip Position – Sr. Executive Payroll – Off Roll Education – Minimum Graduate Employment type – 5.5 days per week Job Description At MakeMyTrip, our client relationships are our top priority. We're looking for a dedicated and personable account manager to maintain our clients' accounts and serve as our main point of...
-
Customer Relation Executive
1 week ago
Gurugram, Haryana, India Egreen Farms Pvt. Ltd. Full time**Job Title**: Customer Relations Executive (CRE) **Company**: Vegease **Location**: ASF Centre, Udyog Vihar, sector-18, Gurgaon **Employment Type**: Full-time **Experience**: 0-3 years **Industry**: E-commerce **About VegEase**: VegEase is on a mission to bring the freshest fruits and vegetables from local farms straight to customers’ doorsteps. We're...
-
Customer Relations Representative
15 hours ago
Gurugram, India PHI Full timeLooking For CRM Executive Who has Good Command Over English and Knows MS excel well . Following Jobs To Be undertaken by Candidate 1) Coordinate with Customer regarding there Pending orders and Update them the sttaus 2) Coordinate with Internal Production and dispatch team and take update on Pending orders 3) Maintain Track Pending order Sheet in excel and...
-
Onboarding & Customer Relations
6 days ago
Gurugram, Haryana, India Epoch Elder Care Full time**Location**: Gurgaon & Pune **Experience**: 7-8 years **Mandatory minimum qualification**: Masters degree in any business or management course Key Responsibility Areas (not specific to): - **Onboarding new residents**: Be the single point of contact for families and teams to help prepare both parties to onboard the new resident successfully. Ensure all...
-
Customer Relations Executive
4 hours ago
Gurugram, Haryana, India DAP Kia Pvt Ltd Full time**Service Advisor** **Job Summary**: Act as the key liaison between the customer and the workshop, ensuring efficient service delivery and high customer satisfaction. **Key Responsibilities**: - Greet customers and understand their service requirements. - Create job cards and explain service estimates. - Coordinate with the workshop team for timely...
-
Key Accounts Manager
13 hours ago
Gurugram, India Insight Customer Call Solutions Ltd Full timeJob Description • Job Location: Gurgaon • Completely Work from Office • Fixed Timings: 10 AM to 7 PM • Fixed Off: Every Sunday and Alternate Saturdays. 5.5 Days a week working. • Off-roll • Minimum Graduate • Individual contributor role At MakeMyTrip, our client relationships are our top priority. Were looking for a dedicated and personable...