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National Operations Manager

4 months ago

Mumbai, India Michael Page Full time
Opportunity to work with a leading FMCG organisationFast track career growth

About Our Client

Our client is leading global MNC in the foods and beverages space with presence in over 150 countries. With a strong footprint globally, it aims to penetrate deeper in the India market through MT and Ecommerce channels

Job Description

Developing and leading the blueprint for the MT + Ecomm channel at an overall level, as well as at a sub-channel levelDefine and deliver the KPI's for the channel covering all parameters - business performance, in-store excellence, financial hygiene, fill-rates amongst othersMeets Channel sales financial objectives by forecasting requirements; preparing a quarterly budget; analyzing variances; initiating corrective actionsDriving execution in-store with the vast network of KASO's/promoters/merchandisers, with the help of well-structured process and technologyLeading all visibility initiatives of the MT channel including end-to-end NPI launch planning and BTL activationsWorking closely with the manpower partner agency to ensure deployment of right manpower at a region, account level to ensure optimized coverage and performance tracking through promoters and merchandisersBuilding capabilities in the team by identifying the key development needs and requirements at RKAM, KASO level and developing the modules in liaison with Learning & Development and Sales development teamCross-functional coordination with Finance, supply chain, marketing, trade marketing, sales development and HR to ensure key ongoing channel objectives are met and lead initiatives for further developing the channelLead and support RKAM & team to ensure financial hygiene and monitor timely submission of Distributor claims and NOC

The Successful Applicant

A proven track record of at-least 10-12 years professional experience in Key Account Management, ideally with FMCG/OTC/OTX backgroundStrong analytical, planning and negotiation skillsStrong communication and conceptual selling skills.Ability to thrive in ambiguity & demonstrates high energy, drive & perseverance.Highly consumer and customer - centricityGood interpersonal skills to navigate cross-functional teams and drive own agenda