ServiceNow Consultant

4 weeks ago


Bengaluru, India Softtek Full time
Bachelors Degree in Computer Engineering, Computer Science, or related field or equivalent work experience3+ years working, designing, developing, monitoring, deploying RPA with automation engine and analyzing potential candidates for automation using RPADeep functional and technical knowledge of the ServiceNow platform7+ years of progressive experience delivering medium to large-scale ServiceNow implementationsKnowledge of ServiceNow application capabilities, configuration options, and add-on modules.Experience with development and implementation of ServiceNow modulesExpert-level programming and scripting skills (JavaScript, Python, Perl, Unix Shell, Windows Shell, HTML, CSS).In-depth expertise related to ServiceNow development (ServiceNow API, scripted web services, AJAX, business rules, JavaScript, SOAP, REST, SSO-SAML)Expertise in extending the ServiceNow schema to custom applicationsKnowledge of relational databases (MySQL, Oracle)Able to navigate cloud-based technology systemsGreat attention to detailAble to complete assignments with limited supervision.Excellent organizational skills with a commitment to meeting deadlines and expectations while ensuring the overall quality of delivery.Ability to demonstrate influence in a consultative fashion to stakeholders and other team membersExcellent analytical skills, including requirements documentation, troubleshooting, and creative problem-solvingExceptional written communication skills.

Roles & Responsibilities

Develop the technical solutions, implement them, and perform the component integration testingCustomize ServiceNow using UI Pages, UI Macro, and CMSDevelop the technical specifications and implement the ServiceNow third-party integrationsPerform core configuration tasks, including system policies, business rules, and client scriptsDevelop and manage application code, user interface, and integration componentsManage data with Tables, Import Sets, and Update Sets"Create and manage scripts and workflowsPerform day to day administration of the ServiceNow toolProvide expertise for all technical questions related to the development of ServiceNowPrepare and provide ad-hoc reporting, as requiredResolve incidents and conduct a proper root cause investigationDesign, develop, monitor, deployi RPA with automation engine andAnalyze potential candidates for automation using RPA



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