
Territory Head
2 days ago
Role & responsibilities
1. Revenue Generation & Business Growth
- Drive revenue and profitability targets in the assigned territory through institutional, Industrial, Corporate Sales and Channel Partners Development.
- Identify, develop, and convert new institutional clients (corporates, hospitals, hotels, educational institutions, government departments, Large scales manufacturing units, Banking & Financial Institution, Infrastructure Development Corporate & Government Organizations, etc.)
- Ensure upselling/cross-selling to existing accounts.
2. Sales Strategy & Execution
- Develop and execute territory-level B2B sales plans aligned with regional and national strategies.
- Conduct regular market and competition analysis to identify trends, risks, and opportunities and have sound understanding of different districts of western up market.
- Ensure pipeline development through leads, cold calls, and networking.
3. Client Relationship Management
- Build strong relationships with key decision-makers and influencers in institutions.
- Ensure timely resolution of customer issues and delivery of committed SLAs.
- Conduct client satisfaction surveys and take corrective actions based on feedback.
- Ensure repeat business min 55 to 60% of existing account and add 45 to 50% of New Account
4. Team Leadership & Performance Management
- Drive daily field discipline, reporting, and performance metrics.
- Ensure team is adequately trained on products, objection handling, and negotiation.
- Product & sales training to channel partners with respect to available opportunity.
5. Operational Excellence
- Ensure timely billing, collections, and documentation in line with company policies.
- Coordinate with logistics, service, and installation teams for seamless execution.
- Maintain accurate data in CRM systems and generate MIS reports as needed.
Key Performance Indicators (KPIs):
- Monthly/Quarterly Revenue Achievement
- New Account Acquisition
- New Market Addition
- Retention Rate of Institutional Clients
- Key Account Development & Multiplication
- Collection Efficiency
- Distributors Budget Achievement
Preferred candidate profile
Qualifications & Skills:
- Education: Graduate in any discipline; MBA in Sales/Marketing preferred
- Experience: 4-8 years of B2B institutional sales experience, preferably in FMCD, water/air purification, office automation, or similar industries
- Strong understanding of B2B procurement processes, tenders, and institutional buying behaviour.
- Excellent communication, presentation, and negotiation skills
- Result-oriented with strong leadership and team management capabilities
- Proficient in MS Office, CRM, and digital sales tools
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