
Customer Relationship Manager
4 weeks ago
Job Description: Customer Relationship Manager (CRM)
Position Overview: ( FEMALE)
The Customer Relationship Manager is responsible for maintaining good relationships with customers, ensuring customer satisfaction, and supporting sales and service teams for smooth operations.
Key Responsibilities
- Handle customer enquiries and complaints politely and effectively.
- Maintain and update customer records in the system.
- Follow up with customers on sales, service, and feedback.
- Coordinate with sales and service teams for customer needs.
- Ensure timely communication with customers about offers, reminders, and updates.
- Build long-term relationships to improve customer loyalty.
Skills Required
- Good communication and interpersonal skills.
- Basic computer knowledge (MS Office/CRM software).
- Problem-solving and customer handling ability.
- Positive attitude and team spirit.
Qualification
- Graduate in any stream.
- Experience in customer service or sales will be an added advantage.
Job Type: Full-time
Pay: From ₹8,500.00 per month
Work Location: In person
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