
Customer Service Executive/ Sr. Executive- Import
24 hours ago
· Complete coordination with the client for clearance of the shipment
· Tracking IGM & Inward
· Checking of Import clearance documents
· Preparing Action & Fund Plan to share with all stakeholders
· Timely manifest & Holding
· Checking of BOE timely filling, duty payment, Query tracking, Query reply
· Ensure to timely clearance & dispatch of shipment to client plant
· Preparing Transportation Projection
· Maintaining the DSR, KPI & Other report
· Timely Billing with full accuracy
· In-house software entry for data records, billings and tracking.
· Coordination with external agencies like shipping line, Forwarders etc
· Internal coordination with operation team, Documentation Team, Accounts Team transport department etc
· Keeping track of shipments and coordinate with client for documents and further filing
· Preparation and submission of monthly reports
Required Skills:
· Strong communication (verbal & written) and extraordinary presentation skills
· Basic knowledge about Import / Export process
· Good in Data Analysis Skill
· Proficiency in English
· Experience in MS Office (Excel, PowerPoint) and MS Outlook
· Problem solving Skill
· Handles multiple tasks, switches priorities and focuses as needed.
·
Candidate should be focused on following up independently and deliver results.
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