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Customer Service Executive/ Sr. Executive- Import

2 weeks ago

Ahmedabad, Gujarat, India Ashapura Logistics Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

· Complete coordination with the client for clearance of the shipment

· Tracking IGM & Inward

· Checking of Import clearance documents

· Preparing Action & Fund Plan to share with all stakeholders

· Timely manifest & Holding

· Checking of BOE timely filling, duty payment, Query tracking, Query reply

· Ensure to timely clearance & dispatch of shipment to client plant

· Preparing Transportation Projection

· Maintaining the DSR, KPI & Other report

· Timely Billing with full accuracy

· In-house software entry for data records, billings and tracking.

· Coordination with external agencies like shipping line, Forwarders etc

· Internal coordination with operation team, Documentation Team, Accounts Team transport department etc

· Keeping track of shipments and coordinate with client for documents and further filing

· Preparation and submission of monthly reports

Required Skills:

· Strong communication (verbal & written) and extraordinary presentation skills

· Basic knowledge about Import / Export process

· Good in Data Analysis Skill

· Proficiency in English

· Experience in MS Office (Excel, PowerPoint) and MS Outlook

· Problem solving Skill

· Handles multiple tasks, switches priorities and focuses as needed.

·
Candidate should be focused on following up independently and deliver results.