Corporate Salary Manager

6 days ago

Mumbai, India Ujjivan Small Finance Bank Full time

Role & responsibilities

Business

  • Meets the set targets on liabilities in terms of opening new accounts & driving salary upload for the existing customer
  • Maintains the database of the corporate prospects, assists region in acquisition of the corporates and services the relationships there after Understands needs and Cross sells to customers who meet the criteria for different liability and TPP products as per the profile of the customer
  • Generates leads for asset products (PL, HI, VL etc.) of Wiiivan and passes quality leads to respective team
  • Shares customer insights/product and process related feedback with the Corporate Salary Manager
  • Ensure a monthly salary credit percentage of 70% and above each month

Customers

  • Interacts with customers in a courteous and professional manner; provides prompt, efficient and accurate services
  • Plans and implements customer engagement drives and on-boards customer on Uiiivan digital channels for day-to-day transactions
  • Resolves the customer queries on salary account, FD / RD, remittances & TPP products
  • Assists customers on Uiiivan asset products and get in touch with concerned team in branch

Internal Processes

  • Guides the customer to fill the 'Account Opening Form'; ensures receipt and verification of KYC documents; obtains customer signatures on all mandatory documents
  • Guides corporate in documentation for company code creation
  • Strictly adheres & maintains compliance to KYC norms

Learning & Performance

  • Maintains up to date knowledge of the Corporate Salary Product and other liabilities products along with working knowledge of other products offered in the branch
  • Ensures adherence to training man-days/ mandatory training programs for self
  • Ensures goal setting, mid-year review and performance appraisal processes are completed within specified timelines

Interested Candidates Can Share your updated resumes on -

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