Presales System Engineer

2 weeks ago

Gurgaon, India Fortinet Full time
Objective:Fortinet is looking for a Senior Systems Engineer to work closely with a sales representative in North India to handle large PSU & key Government customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Key Skills:10+ year's experience in technical/pre-sales support as a sales or systems engineerStupendous presentation skills5 - 7 years experience in Network & SecurityStrong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etcPreferably working in OEM

Responsibilities:Pre-sales - assist in qualifying sales leads from a technical standpoint.Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.Conversant with networking applications and solutions.Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.Understand and follow escalation processProvide channel partners sustainable training on Fortinet solutions and competitive differentiationProvide channel partners technical expertise and oversight as requiredWork in collaboration with Channel and Sales management to establish channel partners and to

qualify

partner’s ability to sell Fortinet solutionsProvide complex design and systems engineering configurationsMaintain a high level of technical knowledge of Cyber security solutions and the relevant industryUtilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectivesParticipate in the development and support of presentations for customers and partnersClearly articulate technical elements of the Fortinet value proposition to customers and partnersContribute to the creation of case studies, white papers, and media articles for customers and/or partnersFoster a collaborative, team-based environment, sharing best practices and building lasting relationshipsEffectively negotiate and pursue conflict resolutionLead strategic (organizational) opportunities and proactively provide consultative supportCreate customer documentation for POCWork effectively with SME, Sales and Technical Support Team

Education:

Bachelors Degree or equivalent experience.

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