Presales System Engineer
3 weeks ago
Fortinet is looking for a Senior Systems Engineer to work closely with a sales representative in North India to handle large PSU & key Government customers. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.
Key Skills:
10+ year's experience in technical/pre-sales support as a sales or systems engineer
Stupendous presentation skills
5 - 7 years experience in Network & Security
Strong understanding of SDWAN, SDN, Cloud Security, Virtualization, NFV etc
Preferably working in OEM
Responsibilities:
Pre-sales - assist in qualifying sales leads from a technical standpoint.
Ability to respond to RFP compliances and able to work on cross references and handling pre-bid meetings.
Sales calls - be the main technical resource on sales calls and answer / educate the customer on issues ranging from features, specifications and functionality to integration.
Conversant with networking applications and solutions.
Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support escalation team and engineering to answer, elevate and resolve customer's technical issues.
Understand and follow escalation process
Provide channel partners sustainable training on Fortinet solutions and competitive differentiation
Provide channel partners technical expertise and oversight as required
Work in collaboration with Channel and Sales management to establish channel partners and to qualify partner’s ability to sell Fortinet solutions
Provide complex design and systems engineering configurations
Maintain a high level of technical knowledge of Cyber security solutions and the relevant industry
Utilize the Fortinet Sales Strategy and Solution Messaging to identify solutions for customer business objectives
Participate in the development and support of presentations for customers and partners
Clearly articulate technical elements of the Fortinet value proposition to customers and partners
Contribute to the creation of case studies, white papers, and media articles for customers and/or partners
Foster a collaborative, team-based environment, sharing best practices and building lasting relationships
Effectively negotiate and pursue conflict resolution
Lead strategic (organizational) opportunities and proactively provide consultative support
Create customer documentation for POC
Work effectively with SME, Sales and Technical Support Team
Education: Bachelors Degree or equivalent experience.
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