Business Head Ecommerce
3 hours ago
Position : Ecommerce & Operations Business Head
Company : Padmakshya Jaipur – Silver Polki E-Commerce Jewellery Brand a D2C Subsidiary of Nine Jewellery
Location : Jaipur, India
Experience : 5+ years in ecommerce and operations management, preferably in the jewellery or luxury goods industry.
Employment Type : Full-time
Padmakshya Jaipur is a premier Silver Polki Jewellery brand known for its exquisite craftsmanship, timeless designs, and impeccable quality. Our vision is to bring the heritage of Jaipur’s traditional jewellery to the modern world through a seamless online shopping experience.
We are seeking a dynamic and experienced Ecommerce & Operations Business Head to lead and manage our ecommerce platform and operations. The ideal candidate will be a strategic thinker with a proven track record in scaling ecommerce businesses, streamlining operations, and driving customer satisfaction.
Ecommerce Management
- Platform Oversight : Manage and optimize the ecommerce website, ensuring smooth functionality, user-friendly navigation, and engaging customer experiences.
- Sales Growth : Develop and execute strategies to increase online sales, conversion rates, and average order value.
- Digital Marketing Collaboration : Work with marketing teams to strategize campaigns, SEO, PPC, social media, and influencer marketing.
- Performance Analysis : Analyze website metrics and sales data to identify trends, opportunities, and areas for improvement.
- Inventory Control : Oversee inventory management, ensuring product availability and minimizing stockouts or overstocking.
- Order Fulfillment : Ensure timely and accurate processing, packaging, and delivery of orders.
- Vendor Coordination : Manage vendor relationships and ensure the quality and timely supply of materials/products.
- Logistics : Optimize shipping and return processes to enhance customer satisfaction and reduce costs.
- Team Leadership : Build and lead a high-performing team, fostering a culture of innovation and excellence.
- Cross-functional Collaboration : Work closely with design, production, and marketing teams to align business goals.
- Budget Management : Develop and manage budgets for ecommerce and operations functions.
- Market Expansion : Identify and execute opportunities for growth in domestic and international markets.
- Bachelor's degree in Business, Management, Ecommerce, or a related field (MBA preferred).
- 5+ years of experience in ecommerce and operations management, preferably in the jewellery or luxury goods sector.
- Expertise in ecommerce platforms (Shopify, WooCommerce, Magento, etc.) and analytics tools.
- Strong understanding of inventory and supply chain management.
- Proven leadership and team management skills.
- Excellent analytical and problem-solving abilities.
- Strong communication and interpersonal skills.
- Competitive salary and performance incentives.
- Opportunity to work with a fast-growing, creative brand.
- A collaborative and innovative work environment.
- Professional growth and leadership opportunities.
How to Apply
Interested candidates can send their resume and a cover letter to with the subject line “Ecommerce & Operations Business Head Application – Padmakshya Jaipur” .
We look forward to welcoming a visionary leader to our team
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