Ecommerce Director for Luxury Jewellery Brand
6 hours ago
We are seeking a seasoned Ecommerce Director to spearhead our online business and operations at Nine Jewellery. This strategic position demands a dynamic leader with extensive experience in scaling ecommerce platforms, streamlining operations, and driving customer satisfaction.
Ecommerce Management
As Ecommerce Director, you will oversee the optimization of our ecommerce website, ensuring seamless functionality, user-friendly navigation, and engaging customer experiences. You will develop and execute strategies to boost online sales, conversion rates, and average order value. Your expertise in digital marketing collaboration will be pivotal in strategizing campaigns, SEO, PPC, social media, and influencer marketing. Additionally, you will analyze website metrics and sales data to identify trends, opportunities, and areas for improvement.
Operations Management
In this role, you will oversee inventory management, ensuring product availability and minimizing stockouts or overstocking. You will also ensure timely and accurate processing, packaging, and delivery of orders. Your ability to manage vendor relationships and ensure the quality and timely supply of materials/products is crucial. Furthermore, you will optimize shipping and return processes to enhance customer satisfaction and reduce costs.
Strategic Leadership
As Ecommerce Director, you will build and lead a high-performing team, fostering a culture of innovation and excellence. You will work closely with design, production, and marketing teams to align business goals. Your expertise in budget management will enable you to develop and manage budgets for ecommerce and operations functions. Lastly, you will identify and execute opportunities for growth in domestic and international markets.
What We Offer
We offer a competitive salary of approximately $100,000 per annum, performance incentives, and a collaborative and innovative work environment. This is an excellent opportunity to grow professionally and lead a talented team in the luxury jewellery industry.
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