Ecommerce Operations Director for Growth
7 hours ago
We are seeking a strategic and experienced Ecommerce & Operations Business Head to lead and manage our ecommerce platform and operations.
About Padmakshya JaipurPadmakshya Jaipur is a premier Silver Polki Jewellery brand known for its exquisite craftsmanship, timeless designs, and impeccable quality. Our vision is to bring the heritage of Jaipur's traditional jewellery to the modern world through a seamless online shopping experience.
Role OverviewThe ideal candidate will be a dynamic leader with a proven track record in scaling ecommerce businesses, streamlining operations, and driving customer satisfaction.
Key Responsibilities:- Ecommerce Management
- Platform Oversight: Ensure smooth functionality, user-friendly navigation, and engaging customer experiences.
- Sales Growth: Develop and execute strategies to increase online sales, conversion rates, and average order value.
- Digital Marketing Collaboration: Work with marketing teams to strategize campaigns, SEO, PPC, social media, and influencer marketing.
- Performance Analysis: Analyze website metrics and sales data to identify trends, opportunities, and areas for improvement.
- Operations Management
- Inventory Control: Oversee inventory management, ensuring product availability and minimizing stockouts or overstocking.
- Order Fulfillment: Ensure timely and accurate processing, packaging, and delivery of orders.
- Vendor Coordination: Manage vendor relationships and ensure the quality and timely supply of materials/products.
- Logistics: Optimize shipping and return processes to enhance customer satisfaction and reduce costs.
- Strategic Leadership
- Team Leadership: Build and lead a high-performing team, fostering a culture of innovation and excellence.
- Cross-functional Collaboration: Work closely with design, production, and marketing teams to align business goals.
- Budget Management: Develop and manage budgets for ecommerce and operations functions.
- Market Expansion: Identify and execute opportunities for growth in domestic and international markets.
We offer a competitive salary of ₹25,00,000 - ₹40,00,000 per annum, plus performance incentives, opportunity to work with a fast-growing creative brand, a collaborative and innovative work environment, and professional growth and leadership opportunities.
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