Chief Retail Operations Director

6 days ago


Jaipur, Rajasthan, India Dwarka Gems Ltd Full time

We are seeking an experienced and enthusiastic leader to fill the role of Chief Retail Operations Director at Dwarka Gems Ltd.

Location: Dwarka Gems Showroom

Salary: ₹3,00,000 - ₹6,00,000 LPA (approximately $39,000 - $78,000 USD per annum)

About the Role:

The successful candidate will be responsible for overseeing daily retail sales and store operations, managing and motivating the sales team to meet targets, ensuring exceptional customer experience aligned with Dwarka Gems' values, maintaining inventory control and managing stock levels, handling customer inquiries and complaints efficiently, and analyzing sales data to improve performance and customer satisfaction.

Key Responsibilities:
  • Lead the sales team to achieve targets and drive business growth.
  • Maintain high standards of customer service and ensure a positive shopping experience.
  • Monitor and manage inventory levels to minimize waste and maximize profitability.
  • Analyze sales data to identify trends and areas for improvement.
Requirements:

To be considered for this role, you should have a minimum of 3 years of experience in retail management, preferably in the Jewellery industry. You should also possess strong leadership and team management skills, excellent communication and customer service abilities, proficiency in handling store operations and sales targets, and a passion for Jewellery and attention to detail.

About Us:

Dwarka Gems has been a trusted and respected brand in the Jewellery industry for over three decades. We specialize in both traditional and contemporary designs and pride ourselves on our craftsmanship and commitment to quality. Our customer-centric approach ensures that we deliver timeless pieces that resonate with our customers' desires.



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