Operations Director
6 days ago
About Us:
Assure Clinic, a global leader in premium hair restoration and aesthetic solutions, seeks an exceptional professional to lead operations and drive business growth at our Jaipur center.
Job Summary:
We are looking for a skilled Center Manager cum Senior Consultant to oversee daily operations, develop client relationships, and lead a high-performing team. The ideal candidate will have a strong background in clinic management, excellent communication skills, and the ability to motivate staff.
Main Responsibilities:
Centre Management:
- Ensure seamless service delivery, operational excellence, and strategic planning to drive business growth.
- Develop and implement effective marketing initiatives and lead generation strategies.
- Monitor and manage clinic budgets, inventory, and staff schedules to optimize performance.
- Maintain the highest standards of service by adhering to company protocols.
Client Consultation:
- Conduct thorough consultations with clients, understanding their needs, and providing tailored solutions.
- Build trust-based relationships with clients, guiding them through their journey at Assure Clinic.
- Provide expert advice on our range of hair restoration and aesthetic services, ensuring transparency and satisfaction.
Team Leadership:
- Lead, mentor, and motivate the clinic team to create a cohesive and high-performing environment.
- Foster a culture of continuous learning, client-centric care, and professional excellence.
- Handle recruitment, training, and performance reviews for clinic staff.
Requirements:
- 5+ years of experience in clinic management, luxury healthcare, or customer-centric roles, with a proven track record in business development and leadership.
- Strong client-facing experience, particularly in healthcare, wellness, or aesthetics.
- Demonstrated leadership skills, with the ability to manage teams, drive performance, and lead by example.
- Exceptional verbal and written communication skills in English and Hindi.
- A dynamic personality with a proactive, solutions-driven approach.
- Proficiency in CRM tools, MS Office Suite, and appointment management systems is a plus.
What We Offer:
- Competitive salary with performance-based incentives.
- An opportunity to work with a market leader in premium hair restoration and aesthetic solutions.
- A chance to take charge of one of our flagship centers and drive both operations and client care.
- A robust career path with opportunities for advancement in a rapidly expanding organization.
- The chance to engage with high-profile individuals and be part of their transformation journeys.
Salary: ₹1,200,000 per annum (estimated)
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