Key account manager

2 weeks ago


Bangalore, India Unicommerce Full time

About Unicommerce Unicommerce e Solutions is India‘s largest e-commerce post-purchase management technology platform. We provide solutions for multichannel selling, inventory management, warehouse management, omnichannel retailing, and marketplace seller management. Our platform serves 15,000+ customers globally, powering 35 K+ users, 2000+ stores, and 7000+ warehouses, processing 500 Mn+ orders annually with a GMV of $5 Bn+. Our clients include Myntra, Adidas, Forever New, Marico, Mamaearth, Sugar Cosmetics, Lakme, Nivea, and many more. Key Responsibilities Manage and grow a portfolio of enterprise accounts by developing strong client relationships. Act as the primary point of contact for client queries, escalations, and ongoing business needs. Collaborate with cross-functional teams (Product, Technology, Operations) to ensure timely resolution of issues and implementation of solutions. Understand client requirements, identify upsell opportunities, and drive product adoption. Track key


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