Global Service Desk Analyst_Bangalore_F2F Interview_Immediate Joiners

6 days ago

Bengaluru, India Adecco Group Full time

Hi,

We are hiring for Service Desk Analyst for Bangalore Location

Mode of Work:- 5 days Work from Office

Mode of Interview:- F2F / Walk in interview on 22nd August & 23rd August at Bangalore Location

Date of Interview:-22nd August & 23rd August

Job Role & responsibilities:-

  • Responsible for overseeing and coordinating the entire incident management process within the organization.
  • This role involves identifying, assessing, prioritizing, and resolving incidents to minimize their impact on operations.
  • The Incident Manager will work closely with various teams to ensure that incidents are effectively managed and that lessons learned are applied to prevent future occurrences.

Techinical skills, Qualification & Experience required:-

  • Bachelor's degree in a relevant field or equivalent work experience Graduation mandatory)
  • 6 Months -1 Year in Service Desk (Calls & Chats / Email / Requests)
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Problem-solving and critical thinking abilities.
  • Excellent problem-solving and analytical skills, Strong communication and interpersonal skills.
  • Ability to work collaboratively in a team with 24/7 work environment.
  • Comfortable with 24/7 (Rotational Shifts & no fixed Week Offs) includes night shift

Immediate Joiners will be preferred only

Only those Candidate who are willing to attend F2F / walk in interview in Bangalore at respective dates will be considered only for this role

Interested candidate's can share their CV

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