Service Desk Executive

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

**#Free Post** **Designation: Service Desk Executive** **Location: Bangalore** **Relevant Experience: 1+ years of experience in Chat, Calls & E- mail Mandatory** **Qualification: Any Graduate** **Key Roles and Responsibilities**: a) Raising tickets, following up with the concerned teams, escalations, closure of tickets, user permission/role-related issues,...

Service Desk - Job requirements Prefer graduates in IT field with call taking experience. Acknowledging the tickets within 20 minutes of receipt Assigning the tickets and follow up with the Engineer / Vendor within 2 hours of acknowledgement of tickets and getting the ETA. Updating the client on the progress of the tickets without escalation Processes,...

**Responsibilities**: - Working on Infrastructure and Application Service Desk/Helpdesk/L2 support issues. - Handle the tickets escalated by L1 team. - Resolve the Laptop / Desktop related tickets. - Coordinate with L1 team, customers and third parties to resolve the tickets - Identify and diagnose issues and problems. Record problems and their resolution...

Hiring for Service Desk. Fresher Requirements (0-1 + year of experience) **Technical Skills** 1. Basic IT knowledge: Understanding of computer systems, hardware, and software. 2. Networking fundamentals: Knowledge of network protocols and devices. Soft Skills 1. Good communication skills: Clear and effective verbal communication. 2. Customer service...

Role : Japanese It Service Desk Experience : Min 2 years of experience into Service Desk/Technical Support (Japanese) Location : Bangalore Salary : Up to 9.5 LPA Education : Graduation Notice : Immediate to 15 Days Skills : Office 36, Troubleshooting, Configuration, Outlook, Ticket, SLA Shift : Rotational Pay: Up to ₹950,000.00 per...

**Job Title**: Front Desk Executive **Location**: Bangalore **Work Mode**: Permanent, Work from Office (WFO) **Experience**: 1+ Years **Languages Required**: Hindi, English, and Tamil **Roles and Responsibilities**: - Greet and assist visitors with a professional demeanor. - Answer and manage phone calls, directing them appropriately. - Handle visitor...

Job Title: Front Desk Executive **Responsibilities**: Welcome and assist visitors with a professional attitude. Manage incoming calls and redirect as needed. Schedule appointments and coordinate meetings. Handle administrative tasks (mail, supplies, data entry). Ensure a clean and organized reception area. Provide basic customer service and...

**What success looks like in this role**: **What success looks like in this role**: - Perform consistent monitoring on Service Desk agent interactions with End Users as well as the related tickets. Ensure that all designated agents in the team are coached timely and effectively. - Coaching abilities to drive agent performances - Provide input for Knowledge...