Service Desk
2 weeks ago
Hiring for Service Desk.
Fresher Requirements (0-1 + year of experience)
**Technical Skills**
1. Basic IT knowledge: Understanding of computer systems, hardware, and software.
2. Networking fundamentals: Knowledge of network protocols and devices.
Soft Skills
1. Good communication skills: Clear and effective verbal communication.
2. Customer service skills: Ability to provide excellent customer service.
3. Problem-solving skills: Basic problem-solving skills and ability to learn.
**Voice Process Specific Requirements**
1. Strong spoken English skills: Clear and neutral accent.
2. Call handling skills: Ability to handle customer calls professionally.
**Education**
1. Degree: Bachelor's degree
Soft Skills
1. Excellent communication skills: Effective verbal and written communication.
2. Customer service skills: Excellent customer service skills.
Experience
1. IT service desk experience: Minimum 1-3 years of experience in an IT service desk Voice Process.
number: 7420010192
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹300,000.00 - ₹750,000.00 per year
**Benefits**:
- Paid sick time
- Paid time off
Shift:
- Rotational shift
Work Location: In person
Expected Start Date: 06/06/2025
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