IT Service Desk

**12 month fixed term contract working UK office hours** As Service Desk Agent (SDA), you will ensure a consistent quality of service for the installation, maintenance, and break fix incidents by way of incident ownership, monitoring, tracking and communication resulting in the adherence to customer Service Level Agreements and the delivery of exemplary...

Hiring for Service Desk. Fresher Requirements (0-1 + year of experience) **Technical Skills** 1. Basic IT knowledge: Understanding of computer systems, hardware, and software. 2. Networking fundamentals: Knowledge of network protocols and devices. Soft Skills 1. Good communication skills: Clear and effective verbal communication. 2. Customer service...

Job Description :3 8 years' experience in customer ServiceDesk or Help Desk environment. Handle Tier 1 help desk escalations through the company's internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows...

**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**About Us**: Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate...

**Position:Service Desk** **Essential Duties/Responsibilities**: **Help Desk Oversight**: - Ensure the timely and effective resolution of end-user problems. - Enhance productivity by reducing incidents and implementing self-help techniques. **Customer Communication and Support**: - Communicate with customers and stakeholders to assess support needs. -...

**What success looks like in this role**: **What success looks like in this role**: The DWS Solution Manager for Service Desk will help drive the evolution of our existing Service Desk offerings, taking advantage of emerging technologies such as Generative AI, machine learning, automation, analytics, augmented reality, remote sensing and resolution tools,...

We are looking for a Junior Service Desk Technician for one of our clients. Your job scope is as follows: - Provide first-level technical support to end-users via phone, email, and in-person - Assess and qualify the request - Diagnose and troubleshoot hardware, software, and network issues - Assist with the installation, configuration, and maintenance of...

6 month fixed term contract working UK office hours As Service Desk Agent (SDA), you will ensure a consistent quality of service for the installation, maintenance, and break fix incidents by way of incident ownership, monitoring, tracking and communication resulting in the adherence to customer Service Level Agreements and the delivery of exemplary levels of...

6 month fixed term contract working UK office hoursAs Service Desk Agent (SDA), you will ensure a consistent quality of service for the installation, maintenance, and break fix incidents by way of incident ownership, monitoring, tracking and communication resulting in the adherence to customer Service Level Agreements and the delivery of exemplary levels of...