Service Desk

**Service Desk**: **Experience: 4-6 Yrs** **Band: B2** **Location: Hyderabad** - Experience in imparting training sessions e-learning and physical classroom sessions. - Have 4 yrs of experience working as a service desk trainer - Provide training schedules and agendas - Prepare training materials and sessions, in groups or individually. - Willing to work...

**What would be expected from you**: - Responsible for providing appropriate level of support to Servian Managed Services customers, and Servian-as-a-customer end-users, within prescribed SLAs. - Identify the correct procedures or channels for resolution and monitor resolution activity and progress updates to customers. - Able to bring insight and expertise...

**Primary Purpose** The primary purpose of the Service Desk Lead is to acts as an escalation point for the Service Desk Engineers. **Lines of Reporting** The Service Desk Engineer reports directly into the Service Desk Manager. **MAIN DUTIES** The main duties include: - Fluent in English dialect and exemplary written English skills - Working...

SKYLARK is Hiring for a reputed MNC Role: Service desk executive Qualification: CS/IT graduate Experience:2-4 years location: Bangalore Skills: Chat process, B2C ,ticketing tool, troubleshooting. Job description: - Excellent communication - Mandatory B2C chat process experience(B2B will not be considered) - Open requirement is for JL 3A - Recent...

Description Role: Service Desk Team Lead Position Overview The Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...

**Job brief** We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become...

Front Desk Supervisor Job DescriptionThis role is responsible for providing leadership and guidance to the Front Desk team during their shifts to ensure smooth operations and consistent service.Main Responsibilities:Supervise and motivate team members to adhere to Hilton standards, resolve guest and staff issues promptly, and maintain high levels of guest...

**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore South** *** Postal Code **560056** *** Country **India** We have opening for SERVICE DESK with one of our client. Pls fidn the details below. Experience - 4 Years Communication - Excellent - Office365 - MS Exchange - MS Mail flow - MS Identity

About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of...