Application Support Lead

7 hours ago


Gurugram, India Airtel Full time

Role Overview

The Application Administrator is responsible for the installation, configuration, monitoring, and maintenance of enterprise applications. The role ensures applications are secure, reliable, and performing optimally, while supporting business users and development teams with issue resolution and system improvements.

Key Responsibilities

Application Management

  • Install, configure, and maintain enterprise applications (custom and off-the-shelf).
  • Ensure application availability, performance, and security in production and non-production environments.
  • Apply patches, upgrades, and hotfixes as required.

Monitoring & Support

  • Monitor application logs, performance metrics, and availability dashboards.
  • Troubleshoot incidents, resolve user issues, and escalate to L2/L3/vendor teams as needed.
  • Provide support during releases, migrations, and deployments.

Security & Compliance

  • Apply security best practices (access controls, encryption, SSL certificates, vulnerability patches).
  • Maintain compliance with organizational and regulatory standards.
  • Conduct regular audits and risk assessments on application environments.

Collaboration & Operations

  • Work closely with developers, DBAs, OS admins, and network teams for integrated application support.
  • Support DevOps/CI-CD processes, deployment automation, and change management.
  • Maintain application documentation, runbooks, and SOPs.

Performance & Optimization

  • Identify and resolve performance bottlenecks.
  • Suggest enhancements and tuning for improved efficiency.
  • Conduct capacity planning and forecast future resource needs.

Required Skills & Qualifications

  • Bachelors degree in Computer Science, IT, or related field.
  • 3–5 years of experience in application administration or support.
  • Strong knowledge of application servers (WebLogic, WebSphere, JBoss, Tomcat, IIS).
  • Familiarity with databases (Oracle, MySQL, MS SQL, PostgreSQL).
  • Hands-on experience with Linux/Unix and Windows server environments.
  • Basic scripting knowledge (Shell, PowerShell, Python) for automation.

Key Attributes

  • Strong troubleshooting and problem-solving skills.
  • Ability to work in a fast-paced, mission-critical environment.
  • Good communication and coordination skills.
  • Proactive, detail-oriented, and security-focused mindset.


  • Gurugram, India Ushyaku Full time

    The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. The person will also work on other product installation and implementation projects as required. Support Engineers may be required to be on-call on a rotating basis throughout the year. Supporting clients for the...

  • IT Support Lead

    3 days ago


    Gurugram, India FxConsulting Full time

    IT Support LeadExperience : 2+ YearsEmployment Type : Full-timeJob Overview :We are seeking a proactive and skilled IT Support Lead to manage our IT support operations. You'll be responsible for ensuring the timely resolution of software and system-related issues, handling escalations, and implementing strategies to enhance service response times. This...


  • Gurugram, India BaryTech Full time

    Location: Gurgaon GG7, Noida Yamuna, Chennai-SiruseriExperience: 6+ YearsNo of Positions: 10Job Type: Full-timeStart Date: ASAP Position Overview We are looking for a talented Engineer to be part of the Application Operation Team. You will have an opportunity to work with a number of applications, clients and keep up with the various technology trends in the...


  • Gurugram, India Ushyaku Software Solutions LLP Full time

    Share profile at Location:Gurgaon Experience:2–4 years About the Role We are looking for a proactiveApplication Support Engineerto support two key projects –Receipt Processing Engine (RPE)andDigital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving...


  • Gurugram, India Black Turtle Full time

    Apply Now: - Share your cv with below details: Total Experience: Current Location: CTC: Notice Period: Location: Gurgaon Hybrid Work Mode(3 days work from office) Rotational Shift Skills: L2 Support, Linux, Monitoring tool, Payment domain It is expected that the role holder will most likely have the following qualifications and experience Strong knowledge of...


  • Gurugram, India FNZ Full time

    Role ProfileJob TitleProduction Support Lead Analyst – Application Monitoring LocationGurgaon, India Reports toHead of Production Support For advertising:About FNZWho We AreFNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people....


  • Gurugram, India FNZ Full time

    Role Profile Job Title Production Support Lead Engineer Location Gurgaon, India Reports to Head of Production Support, India About FNZ Who we are: FNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650...


  • Gurugram, Indore, India WM Universal Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    HR Tech Application Support Manager Oracle Fusion PayrollRole Summary:Lead and manage HR Tech support for Oracle Fusion Payroll (US & Canada), overseeing daily operations, system enhancements, releases, and upgrades. Act as SME for payroll processes, reporting, and integrations. Collaborate with HR, IT, and vendors to drive system optimization and ensure...

  • Application Lead

    3 days ago


    Gurugram, India Nazztec Private Limited Full time

    Job Title : Application Lead SAP MMExperience Required : Minimum 7.5 yearsSummary : We are seeking an experienced Application Lead with strong expertise in SAP MM (Materials Management) to oversee the design, development, and implementation of enterprise applications. As the primary point of contact for application-related matters, you will lead a team of...


  • Gurugram, India Luxoft Full time

    Project description We are looking for an Analyst Engineer to provide L2 support for .NET applications. The role focuses on debugging, issue resolution, and minor enhancements to existing applications (core development is not expected). You will work closely with client teams to ensure application stability, timely support, and high-quality service...