Application Support Lead

3 weeks ago

Gurugram, India Airtel Full time

Role Overview

The Application Administrator is responsible for the installation, configuration, monitoring, and maintenance of enterprise applications. The role ensures applications are secure, reliable, and performing optimally, while supporting business users and development teams with issue resolution and system improvements.

Key Responsibilities

Application Management

  • Install, configure, and maintain enterprise applications (custom and off-the-shelf).
  • Ensure application availability, performance, and security in production and non-production environments.
  • Apply patches, upgrades, and hotfixes as required.

Monitoring & Support

  • Monitor application logs, performance metrics, and availability dashboards.
  • Troubleshoot incidents, resolve user issues, and escalate to L2/L3/vendor teams as needed.
  • Provide support during releases, migrations, and deployments.

Security & Compliance

  • Apply security best practices (access controls, encryption, SSL certificates, vulnerability patches).
  • Maintain compliance with organizational and regulatory standards.
  • Conduct regular audits and risk assessments on application environments.

Collaboration & Operations

  • Work closely with developers, DBAs, OS admins, and network teams for integrated application support.
  • Support DevOps/CI-CD processes, deployment automation, and change management.
  • Maintain application documentation, runbooks, and SOPs.

Performance & Optimization

  • Identify and resolve performance bottlenecks.
  • Suggest enhancements and tuning for improved efficiency.
  • Conduct capacity planning and forecast future resource needs.

Required Skills & Qualifications

  • Bachelors degree in Computer Science, IT, or related field.
  • 3–5 years of experience in application administration or support.
  • Strong knowledge of application servers (WebLogic, WebSphere, JBoss, Tomcat, IIS).
  • Familiarity with databases (Oracle, MySQL, MS SQL, PostgreSQL).
  • Hands-on experience with Linux/Unix and Windows server environments.
  • Basic scripting knowledge (Shell, PowerShell, Python) for automation.

Key Attributes

  • Strong troubleshooting and problem-solving skills.
  • Ability to work in a fast-paced, mission-critical environment.
  • Good communication and coordination skills.
  • Proactive, detail-oriented, and security-focused mindset.

  • Application Support

    1 week ago

    Gurugram, India Virtusa Full time

    Application Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Application Support

    1 week ago

    Gurugram, India Virtusa Full time

    Application Support - CREQ Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India Ushyaku Full time

    The Application Support Engineer is responsible for providing high-quality technical support for our software products and web applications. The person will also work on other product installation and implementation projects as required. Support Engineers may be required to be on-call on a rotating basis throughout the year. Supporting clients for the...

  • Quadlabs Technologies

    3 weeks ago

    Gurugram, India Quadlabs Technologies Pvt. LTD Full time

    Job Summary :We are seeking an experienced and proactive Team Lead Application Support to manage and guide our application support team while also providing hands-on support to customers.This role involves resolving technical issues, maintaining high levels of customer satisfaction, and ensuring smooth operations of business-critical applications.The ideal...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India BaryTech Full time

    Location: Gurgaon GG7, Noida Yamuna, Chennai-SiruseriExperience: 6+ YearsNo of Positions: 10Job Type: Full-timeStart Date: ASAP Position Overview We are looking for a talented Engineer to be part of the Application Operation Team. You will have an opportunity to work with a number of applications, clients and keep up with the various technology trends in the...

  • IT Support Lead

    3 weeks ago

    Gurugram, India FxConsulting Full time

    IT Support LeadExperience : 2+ YearsEmployment Type : Full-timeJob Overview :We are seeking a proactive and skilled IT Support Lead to manage our IT support operations. You'll be responsible for ensuring the timely resolution of software and system-related issues, handling escalations, and implementing strategies to enhance service response times. This...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India Ushyaku Software Solutions LLP Full time

    Share profile at Location:Gurgaon Experience:2–4 years About the Role We are looking for a proactiveApplication Support Engineerto support two key projects –Receipt Processing Engine (RPE)andDigital Campaign Management System. The ideal candidate will be responsible for ensuring smooth operations, troubleshooting technical issues, and driving...

  • Application Support Engineer

    6 days ago

    Gurugram, Gurugram, India Lepton Software Full time

    Job Description JOB SUMMARY We are looking for an experienced and highly motivated L1 Application support engineer to be part of a skilled team of Service Support Team. JOB RESPONSIBILITY Provide technical support to users on GIS based application at customer premises Handle all issues assigned by customer/user directly Evaluate issues, troubleshoot...

  • Manager Application Support

    2 weeks ago

    Gurugram, India McCain Foods Full time

    Job Description Position Title: Manager Application Support Position Type: Regular - Full-Time Position Location: Gurgaon Requisition ID: 38394 We are seeking an experienced IT Service Manager to join our application support team. The IT Service Manager, Application Support will play a crucial role in overseeing the delivery of IT application services...

  • Application Support Engineer

    3 weeks ago

    Gurugram, India Black Turtle Full time

    Apply Now: - Share your cv with below details: Total Experience: Current Location: CTC: Notice Period: Location: Gurgaon Hybrid Work Mode(3 days work from office) Rotational Shift Skills: L2 Support, Linux, Monitoring tool, Payment domain It is expected that the role holder will most likely have the following qualifications and experience Strong knowledge of...