IT Support Lead

Responsibilities - Customer service: Answer customer questions and provide troubleshooting assistance - Administrative tasks: Schedule meetings, maintain customer records, and update sales systems - Sales analysis: Conduct sales analysis and prepare proposals - Sales strategy: Work with account managers to develop sales strategies - Lead management: Manage...

Job Description Our story At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People- be empathetic and help create a place where everyone belongs. Grow with purpose -Be inspired by our...

Hi All, We're Looking for **Loan Origination System (LOS) Production** Support Consultant for Gurgaon location with minimum 4+ yrs Experience of supporting LOS journey of secured business. Domain understanding. Basic understanding of sales, credit and operations functioning. Understanding Application support (production/pre-prod and UAT) instances Basic...

We are seeking a highly skilled and experienced Auth0 Developer to join our engineering team. The ideal candidate will have deep expertise in implementing and managing identity and access management solutions with Auth0, ensuring secure and scalable authentication and authorization for our applications and APIs.You will be responsible for designing,...

Job Description Role Responsibilities: - Resolve hardware, networking, and software issues for clients. - Conduct remote and on-site technical support interventions. - Install and configure IT infrastructure including servers and networking gear. - Maintain client communication and produce job completion reports. Key Deliverables: - Timely resolution of...

Job Title: Customer Support Executive Location: Gurgaon Department: Customer Service Key Responsibilities: **Identify and assess customers' needs to achieve satisfaction.** **Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.** **Keep records of customer interactions,...

Job Description:We are seeking a skilled Cloud Support Team Lead to oversee the support operations for applications and pipelines built on Azure Databricks, PySpark, Azure Data Factory, and Azure Function Apps. The successful candidate will be responsible for leading a team of engineers, ensuring efficient handling of support activities, and providing...

**Role**: Bids & Proposals Support Executive - US SnL Division **Location **:Sohna Road, CD Chowk, Sector 49, Gurgaon, Haryana **Work Environment**: 100% WFO (in person), 5 days a week (Mon-Fri) from 11 am - 8 pm IST **Work experience**: Fresher, female, 0 years of experience **No. of openings**: 1 **Compensation**: In tune with industry...

**Customer Assistance**: - Provide accurate information about products, services, and company policies. - **Issue Resolution**: - Identify customer issues and provide effective solutions in a timely manner. - Escalate unresolved issues to the relevant departments, ensuring proper follow-up. - **Record Maintenance**: - Document all customer interactions...

**Job Summary**: **Key Responsibilities**: Customer Assistance: - Provide accurate and timely information about products, services, and policies. - Assist customers with account setup, troubleshooting, and issue resolution. Problem Resolution: - Identify and resolve customer concerns efficiently and professionally. - Escalate complex issues to the...