Shiprocket - Lead - Customer Support

Description :We are looking for a Manager - Product who can internalize & understand the vision of Shiprocketand objectives towards sellers and their customers. You might be busy with tweaking UI designs,ensuring the copy is accurate, user flows are intuitive and measuring data around all of the aboveand re-iterating.You will constantly be thinking about why...

We’re Hiring! | Customer Support Executive (Calling Process) Company: Shiprocket Location: Udyog Vihar Phase 3, Gurgaon Experience: 0-3 years (Freshers welcome!) CTC: Up to ₹2.7 LPA Join Shiprocket’s customer support team! You’ll handle inbound/outbound calls, assist customers, and ensure a smooth experience. **Requirements**: Good...

About the Role We are hiring a Machine Learning Engineer with a strong foundation in computer vision, image classification, image processing, and prompt-based generative modeling. In this role, you will focus on building and deploying production-grade ML pipelines that process images at scale, integrate generative models, and power visual AI products. ...

About the Role We are hiring a Machine Learning Engineer with a strong foundation in computer vision, image classification, image processing, and prompt-based generative modeling. In this role, you will focus on building and deploying production-grade ML pipelines that process images at scale, integrate generative models, and power visual AI products....

**Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...

Position Overview:We are seeking a proactive and customer-focused Key Account Manager (KAM) to manage and support our most valued clients. In light of the increasing volume of support tickets, KAMs will play a critical role in ensuring timely resolution of issues, maintaining strong client relationships, and driving improvements in customer satisfaction and...

Description : Network Design & Implementation : - Design, install, and configure LAN, WAN, Wi-Fi, and VPN connections across all warehouses and project offices.- Develop detailed network topology diagrams and maintain accurate documentation.- Design scalable network solutions to support future expansion and automation systems (e.g., handheld scanners, IoT...

Key Responsibilities:Handle inbound calls/emails/chats to address customer queries, requests, and complaints in a professional manner.Make outbound follow-up calls for unresolved issues, service confirmation, or customer satisfaction surveys.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update...

Business Development Manager are seeking a proactive and results-driven Business Development Manager (Sales) to identify new business opportunities, build strong client relationships, and drive revenue growth. The ideal candidate will have a proven track record in B2B/B2C sales, excellent communication skills, and the ability to understand customer needs and...

We're the UK’s leading business telephony and cloud communications provider.  Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions. Join our Team as a Customer Support Advisor Location: Gurgaon, India About the role: Ready to make a real impact? As a Customer Service Advisor at...