Client & Sales Support Associate

2 days ago

Delhi, India ANC Educare Private Limited Full time

As a Client & Sales Support Associate you will be responsible for providing operational and administrative support to the sales and counseling teams, assisting in managing client relationships, and ensuring a smooth journey for students from inquiry to enrollment.

Client Support:

  • Serve as the first point of contact for student inquiries
  • Schedule and coordinate counseling sessions between students and study abroad advisors.
  • Provide accurate information about courses, universities, application deadlines, visa processes, and documentation.
  • Follow up with students, parents and partners.

Sales & Administrative Support:

  • Support the sales team in lead tracking, CRM data entry, and reporting.
  • Maintain student records and update databases (e.g., Salesforce, HubSpot, or internal CRM).
  • Searching prospective partners, fixing meeting and maintaining good rapport with them.
  • Coordinate with university representatives, partners, and internal departments as needed.
  • Prepare offer letters, admission summaries, and fee payment instructions.
  • Assist in organizing promotional events, webinars, and info sessions.

Operational Assistance:

  • Monitor application and visa processing timelines to ensure smooth progression.
  • Generate and manage reports related to client interactions, conversions, and feedback.
  • Help resolve student queries or complaints in a timely and professional manner. Qualifications & Requirements:
  • Bachelor's degree in Business, Education, Communication, or a related field.
  • 0–2 years of experience in client service, administrative, or sales support role (preferably in education or consultancy).
  • Excellent verbal and written communication skills in English.
  • Strong interpersonal skills with a client-first attitude.
  • Proficiency in Microsoft Office, Excel and CRM software.
  • Knowledge of overseas education processes (preferred but not mandatory).

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹22,000.00 per month

Work Location: In person

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