Regional Manager

3 weeks ago

india Aloha Consulting Group Full time
Job Description

ACG_1778_JOB

Our client is a top-notch company providing  a diverse range of shopping and leisure activities who is looking for a talent to join their firm:


  • Human resource management

  • Develop staffing plans, coordinate human resources, training, develop the next team, build a development roadmap for employees, build a mechanism for assigning, recording and evaluating effectiveness work of employees... in the Region, and ensure the maintenance of adequate and quality resources.

  • Build human resources for units in the Region.

  • Approve recruitment proposals, change positions, appoint personnel and coordinate personnel in the Region.

  • Manage direct employees and develop succession plans.


  • Business indicator management 

  • Effectively manage and control the Region's operating budget according to approved limits.

  • Plan Budget and KPI targets for branches in the region and drive implementation and completion.

  • Disseminate KPI to target branch directors in the region, developing plans to promote growth.

  • Periodically evaluate implementation, plan to urge, and directly promote weak branches or branches with special potential.

  • Ensure the quality and efficiency of sales and service activities through a network of regional management branches.

  • Periodically monitor and supervise the effectiveness and quality of sales and services of the region/branch.

  • Ensure consistency in sales and service activities across regional areas.

  • Continuously support branch directors in operational management.

  • Develop a plan to develop the branch network in accordance with the overall business strategy. Determine and approve branch locations and direct and supervise implementation.

  • Ensure integrity, efficiency and operational stability.

  • Direct and supervise coordination with departments in the Business Division to promote sales and service efficiency.

  • Facilitate coordination between Branches and regions for effective cross-selling.

  • Ensure information exchange and consultation about customers and markets to build value propositions, service models and specific products for each segment.

  • Perform other related tasks as requested by the Division Director.


  • Service quality management

  • Plan and periodically visit key units for service quality

  • Directly contact and interview customers at units about service quality to receive opinions and improve.

  • Direct the implementation of programs to promote service quality improvement in the Region.


  • Compliance management

  • Ensure that the Region's activities comply with policies, regulations, procedures, internal instructions and commitment to service quality.

  • Identify the unit's risks during operation, coordinate with relevant units to develop methods to measure, evaluate and minimize risks.


  • Develop local eagle sales channels

  • Develop an annual network development plan for the region.


  • Establish relationships with localities

  • Responsible for working with local authorities (State agencies in the area; State Bank; Press agencies; television...).

  • Develop the Tien Tho Bookstore brand in the area under your management.


Requirements

  • Bachelor’s degree in Human Resources Management, Business Administration or related fields.

  • In-depth understanding of human resource management, establishing processes and applying process evaluation.

  • Ability to understand and contribute ideas to business strategies and company operations.

  • Broad understanding of other fields such as Marketing, PR, Internal Communications, ... is an advantage.

  • Sensitive in handling situations and problems that arise.

  • Excellent communication, analytical and decision making skills.

  • Strong risk management and conflict management skills.

  • Strategic and intuitive thinking.

  • Creative and customer-centered attitude.

  • Entrepreneurial spirit and business security.


Benefits

  • Competitive salary.

  • High promotion opportunities.

  • Dynamic, youthful, innovative working environment.

  • Lunch and phone allowance.

  • Salary increases review once a year.

  • Birthday, wedding, sickness benefits,...

  • Monthly - quarterly bonus, hot bonus, project bonus, Holiday/Tet bonus, 13th month salary...

  • Annual travel regime.

  • Preferential purchasing regime for employees.

  • Internal training courses to improve expertise.

  • Health insurance, social insurance and other welfare benefits. 

Contact: Hieu Nguyen

Due to the immense number of applications, only shortlisted candidates will be contacted


Requirements
Bachelor’s degree in University/Master's degree in Human Resources Management, Business Administration or related fields. In-depth understanding of human resource management, establishing processes and applying process evaluation. Ability to understand and contribute ideas to business strategies and company operations. Broad understanding of other fields such as Marketing, PR, Internal Communications, ... is an advantage. Sensitive in handling situations and problems that arise. Excellent communication, analytical and decision making skills. Strong risk management and conflict management skills. Strategic and intuitive thinking. Creative and customer-centered attitude. Entrepreneurial spirit and business security.

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