GSA-Front Office

3 weeks ago


Guwahati, India AccorHotel Full time
GSAFront OfficeFirst impressions are everything As a GSAFront Office you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet checkin respond to requests and settle accounts while providing exceptional serviceTake initiative to add a personalized experienceProudly promote the hotel facilities looking for opportunities to enhance a guests stay through upsellingMaintain high standards of customer services at the Reception desk so that customers expectations are consistently exceeded.Responsible for day to day operations of Front Office Department. Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Qualifications :

Your experience and skills include:Relevant diploma / degree in Hotel Management.Excellent multitasking problem solving service orientation and interpersonal team skills.Displays high level of flexibility initiative sincerity and team work.Knowledge about Opera would be an advantage.

Remote Work :No

Employment Type :Fulltime
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