Customer Service Representative

3 weeks ago

Gurugram, India Latinum HR Solutions Full time

Job Title:
Customer Service Representatives / Telesales Associates

Location:
Noida, Sector 125

Industry:
Real Estate (Leading Dubai-based Developer)

Compensation:
Up to ₹8 LPA (based on experience)

Shifts:
Rotational (including night shifts)

Pick and Drop Available

About the Role

We are hiring energetic and customer-focused
Customer Service Representatives
and
Telesales Associates
to join the offshore team of a
renowned Dubai-based real estate developer
. This role is based in
Noida
and involves engaging with international clients, providing exceptional customer service, and driving sales over the phone.

Key Responsibilities

  • Handle inbound and outbound calls to assist customers with queries and property-related information.
  • Promote and sell real estate offerings to potential clients in international markets.
  • Maintain high levels of professionalism and empathy during all customer interactions.
  • Achieve sales and performance targets consistently.
  • Update and maintain accurate customer records in CRM systems.
  • Work collaboratively with cross-functional teams to ensure seamless customer experience.

Requirements

  • Excellent English communication skills
    – both verbal and written.
  • Minimum
    1–3 years of experience
    in an
    international voice process
    or
    international telesales
    .
  • Strong persuasion, negotiation, and interpersonal skills.
  • Ability to work in a
    rotational shift environment
    .

What We Offer

  • Attractive salary package up to ₹8 LPA.
  • Opportunity to work with a prestigious global brand.
  • Performance-based incentives.
  • Professional growth in a fast-paced, dynamic environment.

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