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Manager - Regional Operations & Customer Service
3 weeks ago
CFA & Transport Management
Manage CFA operation of the Region Ensure statutory compliance at CFAs Responsible for infrastructure upgradation of CFAs in line with business need Ensure compliance on distribution & quality SOPs Source transporters for secondary distribution Process payments of CFAs and transporters Identify and drive M&P initiatives and service level improvement opportunitiesStock Management
Ensure stock replenishment at CFA as per forecast by co-ordinating with Distribution Planning Manager Monitor FEFO & stock freshness at CFAs Ensure timely disposal of market return damages & expiriesBudgeting & Spend Management
Responsible for preparing Distribution Budget for the region and tracking budget vs spend Responsible for rate negotiation with C&FAs, warehouse agencies and transportersCustomer Service
Single point regional co-ordinator for SC related queries Oversee POSM distribution and sharing of information to sales team Ensure adherence to SLAs with internal and external stakeholdersMINIMUM QUALIFICATIONS
Minimum Education
Post Graduate
Industrial Engineering, Logistics Management, Supply Chain Management
MINIMUM WORK EXPERIENCE
Experience Details
Minimum 5+ years of relevant experience.
Experience in Supply Chain & Logistics Experience Handling CFA / Warehouse / Customer Service / Sales Commercial Operations People Management Analytical Skills-
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