Assistant Manager B2B Collections

Found in: Whatjobs IN C2 - 2 weeks ago


gurgaon, India Genpact Full time
In this role, you will be encouraged to work on deadlines, in a fairly high pressure business environment while being a good teammate.
SAP knowledge and experience in generating reports from SAP would be an added advantage.
Should be open to work in any shift as per the business requirement
Responsibilities
In this role, you will be responsible for all the activities related to O2C domain.
• Validate the Purchase Order (PO) requests from to bill the order.
• Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation
• Manage Order to Cash related to collections and dispute management, implement & enforce to strategy
• Interaction with end customers via Calls and Emails for collecting pass due amounts.
• Meeting collections numbers/targets (monthly/ quarterly/ yearly)
• Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls.
• Lead and participate in conference calls with Country / Regional Financial Managers.
• Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards
• Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects)
Qualifications we seek in you
Minimum qualifications
• B.Com Graduation (MBA – Finance preferred)
• Meaningful experience in Order to Cash
Preferred qualifications
• Very Good Written and Verbal Interpersonal skills
• Proficient in MS Office applications, especially in MS Excel

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