Relationship Manager

2 weeks ago

Gurgaon, India DBS Bank Full time
Job Description:
Trust, Associations, Societies & Clubs are the untapped segment in our existing system. This segment has the potential to contribute larger inflows on the liabilities front and requires an expertise to identify & source the relationships.With this TASC infrastructure being put in place, as a bank we would be able to garner a sizeable business that would contribute to the overall liabilities balance sheet of the bank.
This role will be a combination of both hunter & farmer with enough expertise on both the product & documentation.
Key Accountabilities:
Ensure stability of balances/income from existing set of clients and deepen the relationship along with NTB Clients.
Add value to the client and stay ahead of the competition by structuring and implementing innovative deals.
Activate various segments to acquire and deepen TASC clients including the branch, TR RM and PBs
Ensure training for account opening and BAU processes for various channels.
Use knowledge of various products for deal structuring.
Maintain relationships with Institutions to originate business.
Provide inputs and enable smoother processing of TASC account opening and BAU transactions
Job Duties & responsibilities:
Resource productivity, earmarked for TASC business.
Branch Activation – Creating the mindshare on TASC.
Acquiring new accounts (Current and Savings) from branch catchment area
Quality sourcing of TASC with multiple hooks.
Events to be organized in the Societies/Clubs/Apartments around the branch catchment.
Build strong relationship with internal teams to leverage existing relationships. Training the various channels and segments
Required Experience:
Minimum 2 to 3 years’ experience in the field of TASC & Govt. business.
Education / Preferred Qualifications:
Graduate/Postgraduate
Core Competencies:
Sales & Networking Skills. Good Communication & Listening Skills
Goal / Target oriented
Good verbal communication skills
Technical Competencies:
Banking knowledge
Computer Skills and digital knowledge
Good network in the market
Work Relationship:
Management of existing clients and prospects for acquisition and deepening of wallet share.
Close interaction with Branch Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.
Close and regular interaction with Personal Bankers through joint engagement with clients.
DBS India - Culture & Behaviors:
Performance through Value Based Propositions.
Ensure customer focus by delighting customers & reduce complaints.
Build pride and passion to protect, maintain and enhance DBS’ image and reputation.
Enhance knowledge base, build skill sets & develop competencies.
Execute at speed while maintaining error free operations.
Maintain the highest standards of honesty and integrity.

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