Business Development Associate

2 days ago

Mohali, India 𝗖𝗼𝗴𝗻𝗶𝗾 𝗪𝗼𝗿𝗸𝘀 𝗣𝘃𝘁. 𝗟𝘁𝗱. Full time

About the Role

We are looking for smart and confident Business Development Associates (Voice Process) to join our team for a UK client project. The role involves handling voice-based communication with international clients, pitching services/products, and driving conversions. This is a target-driven role that demands excellent English communication skills and a proactive sales mindset.

Key Responsibilities

  • Conduct outbound and inbound sales calls for UK-based clients.
  • Present company offerings in a clear, persuasive, and professional manner.
  • Handle client objections and provide effective responses to close deals.
  • Work with daily/weekly/monthly sales targets and achieve defined KPIs.
  • Update CRM and maintain accurate records of calls and sales activities.
  • Align communication style to meet UK client expectations.

Required Skills & Qualifications

  • Educational Qualification: Graduate in any discipline (minimum).
  • Experience: 5+ years minimum in sales, business development, or international BPO voice process.
  • Computer Skills: Basic proficiency (MS Office, email handling, CRM familiarity).
  • Communication: Excellent spoken English; neutral or British English accent preferred.
  • Strong convincing skills with a quick learning ability and strong problem-solving mindset.
  • Resourceful, confident, and target-oriented with the ability to think on their feet.
  • Comfortable with UK shift timings.

What We Offer

  • Competitive salary with attractive performance-based incentives.
  • International client exposure.
  • Professional training and growth opportunities.
  • Dynamic, collaborative work environment.

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