Associate

2 days ago


Mohali, Punjab, India arrow business solutions Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are looking for an associate with good communication skills to join our growing team for the US process (Night Shifts)

Responsibilities

  • Handle inbound and outbound calls, emails, or chats from US-based customers.
  • Provide accurate, valid, and complete information to customers by using the right methods/tools.
  • Resolve customer issues and complaints efficiently and professionally.
  • Maintain records of customer interactions, process customer accounts, and file documents.
  • Meet personal/team qualitative and quantitative targets.

Qualifications

  • Bachelor's degree or equivalent experience
  • 0 - 1 year professional working experience
  • Strong communication and interpersonal skills


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