
Associate
3 weeks ago
We are looking for an associate with good communication skills to join our growing team for the US process (Night Shifts)
Responsibilities
- Handle inbound and outbound calls, emails, or chats from US-based customers.
- Provide accurate, valid, and complete information to customers by using the right methods/tools.
- Resolve customer issues and complaints efficiently and professionally.
- Maintain records of customer interactions, process customer accounts, and file documents.
- Meet personal/team qualitative and quantitative targets.
Qualifications
- Bachelor's degree or equivalent experience
- 0 - 1 year professional working experience
- Strong communication and interpersonal skills
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