Service Delivery Manager
1 month ago
Required Skills and Experience :
- Bachelors +8 years of related experience or Masters +6 years of related technical experience.
- Experience managing software engineering teams in Enterprise Applications, consumer Web or SaaS products.
- Knowledge of Agile Principles and practices.
- Hands on implementation experience with Oracle Revenue Management Cloud Services.
- Experience in Full-stack Engineering, including Java / J2EE, microservice architecture, and large-scale application design and development.
- Experience in Developing applications using Databases like Oracle, MongoDB.
- Knowledge of Cloud Technologies & Integration such as Mongo, Cassandra, ES, Kafka, MuleSoft and Boomi.
- Advanced SQL knowledge for data analysis and auditing.
- Experience in supporting Customer Operations and Period Close Processes.
- Experience in managing large-scale platforms and/or infrastructure.
- Hands on experience with Oracle ERP, particularly in Accounts Receivables, Revenue Management.
- Knowledge of other ERP modules is a plus.
- Familiarity with public cloud providers, such as Google Cloud Platform and Amazon Web Services is a plus.
Job Description :
- As a Leader, Software Delivery Management you will provide engineering leadership to Order Management IT team is responsible for customer order orchestration processing through all lifecycle stages across Company's business models.
- You will act as agile team manager accountable for program increments planning, maintaining healthy backlog, managing engineering scrum teams, and delivering quality business outcomes.
- Oversee multiple areas within the Invoice to Cash & Revenue Management Business Functions, owning the end-to-end strategy and delivery of capabilities.
- You will collaborate with Enterprise Architecture, Commerce, Subscription and Finance teams to understand business needs, build and deliver end to end solutions for business.
- Lead, motivate and drive team to reach the established organization and capability goals.
- Analyze complex business problems and issues using data from internal and external sources to provide insight to decision-makers.
- Stay on top of investments, capacity, and project schedules.
- Lead the organization's effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.
- Lead a geographically distributed team of software engineers and analysts.
- You are a leader who is self-motivated with real passion for technology, leads by example, holds self-accountable for team performance, takes complete ownership on all aspects of customer and project initiatives.
- You feel comfortable dealing with ambiguity, can influence within and outside the organization, and drive tangible impact.
-
bangalore, India msg global solutions Full timeWhat we do The Information Technology department supports our business users world-wide with infrastructure and network, application management, security. and service delivery. Our global team works on complex solutions with state-of-the-art cloud services to manage internal applications, secure our operating environment, achieve compliance standards,...
-
Manager, Service Delivery, India
3 weeks ago
bangalore, India ReSource Pro Full timeJob Description: Manager, Service Delivery Manager, IndiaJob Title Manager, Service Delivery,India Report to Director, Service Delivery,IndiaDepartment Service Delivery Unit Location Bangalore, IndiaPurpose of the Position:In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - aunique...
-
Service Management Delivery Specialist
2 days ago
bangalore, India Vodafone Full timeWhat you’ll do The Service Management Delivery Specialist delivers activities across the business cycle phases: sell, build, run. Commencing with customer engagement and identifying business growth opportunities based on the customer needs and capabilities. They create a commercially viable business case, overseeing the transition of business...
-
Bangalore, India msg global solutions Full timeWhat we do The Information Technology department supports our business users world-wide with infrastructure and network, application management, security. and service delivery. Our global team works on complex solutions with state-of-the-art cloud services to manage internal applications, secure our operating environment, achieve compliance standards,...
-
Service Delivery Manager
4 weeks ago
bangalore, India airbus Full timeJob Description: Description Currently, Airbus is looking for a Service Delivery Manager - Cybersecurity, to join the Cybersecurity for Extended Enterprise team in the Bangalore, India location. He/She will be part of the Digital function and is responsible for the day to day build & operation of the Global Cyber Security Team located in India. ...
-
Service Delivery Management Specialist
2 hours ago
Bangalore, India NTT Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In todayâs âiNTTerconnectedâ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients...
-
Service Delivery
1 month ago
bangalore, India Nityo Infotech Full timeService delivery,CEM, End to end, IT Infra Experience Required 4 - 10 Years Industry Type IT Employment Type Permanent Location India Roles & Responsibilities Service delivery-CEM(customer Executive Management
-
Technology Service Delivery Manager
1 month ago
bangalore, India EOS IT Solutions Full timeWHO WE ARE: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business...
-
Manager, Service Delivery, India
3 weeks ago
Bangalore Urban, India ReSource Pro Full timeJob Description: Manager, Service Delivery Manager, India Job Title Manager, Service Delivery, India Report to Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - a ...
-
Manager, Service Delivery, India
3 weeks ago
Bangalore Urban, India ReSource Pro Full timeJob Description: Manager, Service Delivery Manager, India Job Title Manager, Service Delivery, India Report to Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company - a unique...
-
APMEA HUB IT Service Delivery Manager
1 month ago
bangalore, India HITACHI ENERGY INDIA LIMITED Full timeDescription : General Information : As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories. You are providing the...
-
APMEA HUB IT Service Delivery Manager
1 month ago
Bangalore, India Hitachi Careers Full timeDescription General Information :As Hub IT Service Delivery Manager you are responsible for developing, implementing and executing the IT delivery capability within hub area of responsibility to either plan, build, run or support IT solutions for a region with multiple function site offices and/or factories. You are providing the interface to the business,...
-
Head of Service Delivery
1 day ago
bangalore, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the JobWho we are and what do we doInnovation in every byteNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and...
-
Delivery Manager
4 weeks ago
bangalore, India LTIMindtree Full timeExperience: 15+ years Location: Bangalore, Pune, Hyderabad, Mumbai, Chennai, Kolkata Description: Responsible for managing Delivery and Operations of portfolio of projects across IT Operations, Application Development and Maintenance, and Customer Support. Comes with a pragmatic approach to business growth through delivery excellence with direct...
-
Principal Engineer
1 month ago
Bangalore, India Cortex Consulting Pvt. Ltd. Full timeAbout the Role :In this leadership role, you will leverage your in-depth technical expertise and experience in service delivery to lead a team of engineers in delivering exceptional service to our clients. You will be responsible for the entire service lifecycle, from pre-sales engagement to ongoing maintenance and support.Responsibilities :- Lead and manage...
-
Principal Engineer
4 weeks ago
Bangalore, Karnataka, India Cortex Consulting Pvt. Ltd. Full timeAbout the Role :In this leadership role, you will leverage your in-depth technical expertise and experience in service delivery to lead a team of engineers in delivering exceptional service to our clients. You will be responsible for the entire service lifecycle, from pre-sales engagement to ongoing maintenance and support.Responsibilities :- Lead and manage...
-
Head of Service Delivery
2 days ago
bangalore, India Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) Full timeAbout the Job Who we are and what do we do Innovation in every byte NPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider...
-
Customer Service
1 month ago
Bangalore, India NatWest Group Full timeJoin us as a Customer Service & Operations Delivery ManagerTake on a new role, where you’ll be overseeing key projects and working closely with others to deliver strategic platform deploymentsYou’ll help to translate business requirements into functional designs, and you’ll write business requirements or business cases to create appropriate...
-
Service Delivery Manager
2 days ago
bangalore, India Fujitsu Full timeExperience in Managing SAP Projects. Preferred to have SAP background technical knowledge. Service portfolio, key areas Deep understanding of the contract and clear SLA ownership Accounts responsible of Fujitsu production as a whole Deep understanding of the customers business and customers technical environment. Excellent communication skills. Service...
-
Service Delivery Manager Senior
2 days ago
bangalore, India Jobs for Humanity Full timeJob Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 50 - 75%Service Delivery Manager Senior - 15+ Years - Bangalore Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most...