Customer Service
1 month ago
Join us as a Customer Service & Operations Delivery Manager
- Take on a new role, where you’ll be overseeing key projects and working closely with others to deliver strategic platform deployments
- You’ll help to translate business requirements into functional designs, and you’ll write business requirements or business cases to create appropriate documentation
- This is an opportunity to manage relationships with stakeholders, internally and externally, allowing you to expand and develop your network
- We're offering this role at associate levelWhat you'll do
As a Customer Service & Operations Delivery Manager, you’ll be providing your expertise on regulatory, system, process, product or customer proposition impacts on your operation. After analysing how changes to the operating model will impact procedures, you’ll be making recommendations, providing business system support and managing communication with the business.
You’ll be collaborating with colleagues across the bank, making sure that delivery is in-line with operational requirements and is aligned to our customer and business needs.
Your responsibilities will include:
- Supporting technology partners to drive system improvements and the resolution of defects and incidents
- Assisting with the production of relevant policy related reports and MI to make sure that assurance and compliance objectives are met
- Providing knowledge to the team to enable the design of architecture, business processes, tech and data solutions
- Acting as an internal consultant to enable and inform effective standards, processes and controlsThe skills you'll need
We’re looking for someone with supply chain management experience in a leadership role, alongside strong knowledge of best in class practices and processes and emerging supply chain thinking. We’ll also expect you to have strong knowledge of and appropriate qualifications in project management methodologies.
Additionally, you’ll have:
- Good knowledge of operations, process management and products
- The ability to develop business and technical architectures
- A background in technology governance
- An understanding of internal and external regulatory frameworks
-
Customer Service Executive
1 month ago
bangalore, India Sagar Solution Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer...
-
Customer Service Associate
1 month ago
bangalore, India Aadhi Consulting Services Full timeWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The customer service associate will be instrumental in customer retention by addressing concerns and product issues, and by communicating in a professional, positive manner. Responsibilities: Attending training...
-
Customer Service Executive
1 month ago
bangalore, India Cresc Datasoft Pvt. Ltd. Full timeJob Position: Customer Service Executive We currently have an excellent opportunity for a Customer Service Executive (Only Female) to join our team. Job Description / Responsibilities The CS executive is responsible to interact between the customers, sales team, warehouse and other entities involved in US Apparel/Garment supply chain process. ...
-
Customer Service Representative
26 minutes ago
Bangalore, India Bangalore Job Hub Full timeResponsibilities: Handle inbound and outbound calls from customers regarding inquiries, issues, and product/service information. Assist customers with account management, troubleshooting, and resolving concerns in a professional and timely manner. Communicate effectively in English and at least one South Indian language to ensure clear and efficient customer...
-
Customer Service Specialist
1 month ago
bangalore, India Bitgo Full timeResponsibilities: Maintain a high bar for client experience by setting an example through performance and work ethic Conduct video calls with customers to assist them with transactional activities such as onboarding, and resolving issues. Provide personalized assistance and guidance to customers, ensuring their needs are met promptly and...
-
Customer Service Manager
1 week ago
bangalore, India Mouser Electronics Full timeJOB DESCRIPTION Title: Customer Service Manager Location: India Customer Service Managers are responsible for managing, developing and evaluating daily customer service operations and staff in order to ensure service excellence and maximize new business opportunities ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Establishes and maintains effective...
-
Customer Service Executive
1 week ago
Bengaluru/ Bangalore, India timesjobs Full timeExperience: 0-2 years in a US-based Call CenterShift: US / UKJob Location: Bangalore, IndiaEducation: Undergraduate or Graduate degreeRoles and Responsibilities Handling Customer Inquiries: Answering incoming customer calls, emails, or chats professionally and promptly to provide information or resolve issues.Issue Resolution: Identifying and resolving...
-
Customer Service Associate
6 days ago
Bangalore, India Danaher Full time#LI-VK1Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be...
-
Customer Service Specialist
2 weeks ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...
-
Customer Service Specialist
1 day ago
bangalore, India Bonito Designs Full timeAbout Bonito DesignsBonito Designs Pvt Ltd ( is one of the fastest growing Start-Ups in India in the Interior Designing Industry. The Company is funded by Lodha Ventures ( / Tomorrow Capital ( . The Company has its business operations in Bangalore & Mumbai and is soon planning to expand to other metro cities. The Management team is committed to make this...
-
Senior Manager
2 weeks ago
bangalore, India Antal International Full timeJob Description Position Title Senior Manager - Customer Service Reports to Director & Head – D2C Ecommerce Location Bangalore, India Position Summary & Key Objectives The role requires to manage customer support team and liaise with internal stakeholders across sales, operations, cataloguing, finance and merchandising to...
-
Customer service executive
1 month ago
bangalore, India Vsnap Technology Solutions Full timeHomes247.in is seeking active and cheerful Female Customer Support Executives for our Bangalore Branch. The candidates must have excellent communication skills and persuasive skills. Be a part of India's Favourite Real Estate Portal and scale up your career with the best. Qualifications (FEMALE CANDIDATES ONLY) PUC/ Any Degree 0-3 years experience ...
-
Customer Service Executive
6 days ago
Bengaluru/ Bangalore, India timesjobs Full timeSALARY: Upto 3 LPALOCATION: Bangalore, Bengaluru, Karnataka, IndiaVACANCIES: 4QUALIFICATION: Any GraduateMALE/FEMALE: BothEXPERIENCE: 0-1 yearJOB DETAILS1)Client - E commerce Set up2)relevant experience in Customer service/ customer support with BPO/ Telecom/ Insurance sector3)Documentation of processes for each of the assigned clients.4)Ensure customers-...
-
Customer Service Specialist/Lead
1 month ago
bangalore, India CONNECTING 2 WORK Full timeJob Description Min experience of 3 years in customer service Proven track record of handling difficult client situations over the years Proven track record of streamlining and optimizing customer service workflows Proven track record of guiding peers and juniors in customer service Excellent English communication skills (verbal and...
-
Customer Service
1 month ago
Bangalore, India NatWest Group Full timeJoin us as a Customer Service & Operations AnalystIn this customer centric role, you’ll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou’ll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...
-
Customer Service Team Lead
1 month ago
bangalore, India Mouser Electronics Full timeTitle: Customer Service Team Lead Customer Service Team Lead is responsible for managing daily customer service operations and staff in order to ensure service excellence and maximize new business opportunities. ACCOUNTABILITIES & ESSENTIAL FUNCTIONS Manages assigned Customer Service office with integrity and ethical business practices, and in...
-
Staff Customer Service Specialist
1 month ago
bangalore, India NI Full timeThe Staff Customer Service Specialist (Staff CSR) will be part of our Shared Service Centers across the globe, providing services & support to our customers. A Staff CSR will be responsible for managing customer orders, product returns, quotations, outbound customer calls to resolve customer queries/issues, as well as pre-sales and post-booking and post...
-
Customer Service Specialist
2 days ago
bangalore, India Bonito Designs Full timeAbout Bonito Designs Bonito Designs Pvt Ltd ( is one of the fastest growing Start-Ups in India in the Interior Designing Industry. The Company is funded by Lodha Ventures ( / Tomorrow Capital ( . The Company has its business operations in Bangalore & Mumbai and is soon planning to expand to other metro cities. The Management team is committed to make...
-
Customer Service
1 month ago
bangalore, India JAC Recruitment Full timeWe are working on Customer Service (AM/ Manager level) based at Bangalore with a Japanese firm Work Experience: 5 to 8 years Qualification: Graduate or above CTC: Max. 12 Lakhs Requirement: Have working experience as customer service. Have knowledge for import items and export items. Have...
-
Customer Service Specialist 2
2 weeks ago
bangalore, India Juniper Networks Full timeAt Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...