CXQO Associate, CXQO

17 hours ago

Hyderabad, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability, reliability, pay-as-you-go pricing, and machine learning expertise that drive AWS services. The AWS Applications group includes services such as Amazon Connect (a cost-effective cloud contact center), our End User Computing (including Amazon Workspaces, AppStream, etc.), Marketing Tech (Amazon Pinpoint), and Autonomous Checkout and Biometric Identity Services (Just Walk Out, Amazon One) for retail, sports, travel, and other verticals.
Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core. We're pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we've created stores that let you use an app to enter, take what you want from our fresh selection, and go (Amazon Go); a smart shopping cart that uses computer vision algorithms and sensor fusion to let you skip the checkout line (Amazon Dash Cart); and contactless services that let you pay, enter or identify yourself (Amazon One). CXQO Machine Learning Data Operations associates support the backend non-technical operation of Amazon Go Stores.
Key job responsibilities
•Perform data collection tasks related to an Amazon device, application, or service.
•Execute tasks assigned to you on a daily basis by adhering to Standard Operating Procedures (SOPs) and predefined guidelines.
•Participate in process improvement to increase the quality, efficiency, and accuracy of your teams' processes.
•Partner with your team manager when your work is delayed or blocked due to technical issues.
•Report issues with tools and software to the development team when necessary.
•Maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS:
- Bachelor's degree
- Knowledge of Microsoft Office products and applications
- Speak, write, and read fluently in English
PREFERRED QUALIFICATIONS:
- Ability to work any shift including: nights, weekends and holidays.

  • Cxqo Associate

    6 months ago

    Hyderabad, India ADCI HYD 16 SEZ Full time

    Bachelor's degree - 0 to 2 years of experience in a contact center or equivalent. - Ability to work any shift including: nights, weekends and holidays. - Comfortable working in an ambiguous and fast paced environment. - Must be able to work from office. - Must have PAN # and E-Aadhaar - High attention to detail. Amazon Physical Stores is more start-up than...

  • Cxqo Associate, Cxqo

    4 weeks ago

    Hyderabad, Telangana, India Amazon Dev Center India - Hyderabad Full time

    Bachelor's degree - Speak, write, and read fluently in English Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core. We’re pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we’ve created stores that let you use an...

  • myGwork | CXQO Associate, CXQO

    18 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry vertical applications for business users with the same on-demand scalability,...

  • Sr. Headcount Planner, CXQO

    5 months ago

    Hyderabad, India ADCI HYD 16 SEZ - H83 Full time

    Amazon Go is a new kind of store with no lines and no checkout—you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go! Check it out at amazon.com/go.AWS Applications and Higher Level Abstractions (Apps) provides horizontal and industry...

  • Sr. Headcount Planner, CXQO

    17 hours ago

    Hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Go is a new kind of store with no lines and no checkout-you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want...

  • Headcount Optimization Specialist

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    About the JobAt ADCI HYD 16 SEZ - H83, we're looking for a talented Headcount Optimization Specialist to join our team. As a key member of our CXQO Capacity Planning department, you will play a crucial role in driving business growth and customer satisfaction.Job SummaryWe're seeking a highly analytical and strategic thinker with expertise in headcount...

  • myGwork | Sr. Headcount Planner, CXQO

    18 hours ago

    hyderabad, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon Go is a new kind of store with no lines and no checkout-you just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want...

  • Strategic Headcount Optimization Lead

    1 day ago

    Hyderabad, Telangana, India myGwork Full time

    About the RoleWe are seeking a highly skilled Strategic Headcount Optimization Lead to join our CXQO network. As a key member of our team, you will be responsible for creating optimized headcount and hiring plans that balance customer experience, employee experience, and cost-effectiveness.Key ResponsibilitiesWork closely with multiple business teams,...

  • Team Manager, CXQO

    6 months ago

    Hyderabad, India ADCI HYD 16 SEZ - H83 Full time

    Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core. We’re pushing the state of the art in helping customers shop in engaging, fast, and safe ways. To date we’ve created stores that let you use an app to enter, take what you want from our fresh selection, and...

  • Strategic Workforce Capacity Planning Analyst

    3 weeks ago

    Hyderabad, Telangana, India ADCI - HYD 15 SEZ Full time

    Job DescriptionThe ideal candidate will be responsible for developing and implementing strategic workforce capacity plans to optimize staffing levels, manage quantitative planning, and achieve productivity goals for the Amazon Go network.Key Responsibilities:Generate forecasts and plan capacity for multiple network sitesSuccessfully manage short-term...

  • Workforce CP Analyst I, JWO Tech Field

    5 months ago

    Hyderabad, India ADCI - HYD 15 SEZ Full time

    How often have you had an opportunity to be an early member of a team that is tasked with solving a huge customer need through disruptive, innovative technology, reinventing an industry? The Team: We are an internal facing team that is at the core of Amazon's Just Walk Out Technology that powers Amazon Go. Go introduces a new retail shopping paradigm with no...

  • Team Lead

    2 weeks ago

    Hyderabad, Telangana, India ADCI HYD 16 SEZ - H83 Full time

    About ADCI HYD 16 SEZ - H83Amazon Physical Stores is more start-up than big-company, a group of entrepreneurial, perceptive, and creative leaders with innovation at our core. We're pushing the state of the art in helping customers shop in engaging, fast, and safe ways.We've created stores that let you use an app to enter, take what you want from our fresh...