Technology Support II-Tandem

3 days ago

mumbai, India JPMorgan Chase & Co. Full time

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

As a Tandem Technology Support II team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement.

Job responsibilities

Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure

Required qualifications, capabilities, and skills

2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Experience on the TANDEM / HP NonStop platform (GUARDIAN / OSS, COBOL, C, C++,) Hands-on TANDEM/NonStop X Systems development; Using Tools and Languages TAL, TACL, Tandem COBOL, TANDEM C++, ENSCRIBE, ENFORM, TANDEM pathway, Tandem internal messaging system, FUP, BATCHCOM, SQLCI, Host security module, ISO8583 messaging Experience leveraging Geneos required with an analytical mindset to drive identification of patterns/trends which would predict problematic situations Proven experience in Problem Management, Change Management best practices.

Preferred qualifications, capabilities, and skills

Knowledge of one or more general purpose programming languages or automation scripting A plus to have experience leveraging other monitoring tools such as Splunk, Netcool, Control M and Dynatrace with an analytical mindset to drive identification of patterns/trends which would predict problematic situations Production experience with SQL is preferred Domain knowledge or working experience in cards issuing and / or merchant acquiring would be a plus

  • Technology Support II-Tandem

    5 days ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Tandem Technology Support II team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our production...

  • Technology Support-Tandem

    3 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II-Tandem team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our production...

  • Technology Support Ii-tandem

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Technology Support-tandem

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Applications Support-tandem

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Skills requirements: - At least >4 years of Application support / Production Management work experience in the Banking and Financial services industry. Exposure to software project lifecycle is a plus. - Experience on the TANDEM / HP NonStop platform (GUARDIAN / OSS, COBOL, C, C++,) Hands-on TANDEM/NonStop X Systems development; Using...

  • Tandem Applications Support

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description** **Responsibilities** - Document, track, and research Tandem Authorizations technology reported issues. - Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. - Provide accurate problem identification, ticket documentation and...

  • Tandem Admin

    4 weeks ago

    Mumbai, India Quess IT Staffing Full time

    **About Us** “Magna Infotech, now Quess IT Staffing, is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions...

  • Software Engineer II

    2 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Tandem Software Engineer II at JPMorgan Chase within the Corporate & Investment Bank Payments Technology Team, you are part of an agile team that works to enhance, design, and...

  • Technology Support II

    2 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Corporate & Investment Bank, Payments Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support II

    3 days ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.As a Technology Support II team member in Corporate & Investment Bank, Payments Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support II-DevOps Engineer

    4 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II-DevOps Engineer team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our...

  • Technology Support II-DevOps Engineer

    4 weeks ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II-DevOps Engineer team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our...

  • Technology Support II-DevOps Engineer

    4 weeks ago

    mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II-DevOps Engineer team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our...

  • Technology Support II

    1 week ago

    mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate & Investment Bank, Payments Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support II

    3 weeks ago

    mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate & Investment Bank, Payments Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support II

    1 week ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate & Investment Bank, Payments Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support II

    1 week ago

    Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in Corporate & Investment Bank, Payments Technology, you will play a vital role in ensuring the operational stability, availability, and performance of our production application...

  • Technology Support

    3 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technical Support Engineer

    3 days ago

    Mumbai, India PayMate Full time

    Objective :- Responsible to maintain, manage and upgrade production site (SQL and IIS). Resourcefulness is a necessary skill in this role. - You should be able to diagnose and resolve problems in no time. - You should be able to communicate with multiple technical teams and other users. - Technical Documentation is a part of your role. Your goal will be to...

  • Technical Support Engineer

    2 weeks ago

    Mumbai/Navi Mumbai, Maharashtra, India PayMate Full time

    Objective :- Responsible to maintain, manage and upgrade production site (SQL and IIS). Resourcefulness is a necessary skill in this role. - You should be able to diagnose and resolve problems in no time. - You should be able to communicate with multiple technical teams and other users. - Technical Documentation is a part of your role. Your goal will be to...