Technology Support-tandem

6 months ago


Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation.

**Job responsibilities**
- Improve operational stability and availability through participation in problem management
- Monitor production environments for anomalies and address issues utilizing standard observability tools
- Assist in the escalation and communication of issues and solutions to the business and technology stakeholders

**Required qualifications, capabilities, and skills**
- 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Advanced knowledge in infrastructure projects, operations systems, and data analytics
- Proficiency in one or more of the following: AWS/Azure/google cloud offering or any of legacy technology like stratus and/or Tandem
- Proficient in any of distributed technology: Java/Unix/ SQL/Oracle
- Knowledge of any of scheduling tool for ex. Autosys/control M
- Understanding of ITIL principles, technology offerings and businesses supported
- Good knowledge of Unix OS with the ability to carry out root cause analysis

**Preferred qualifications, capabilities, and skills**
- Knowledge of one or more general purpose programming languages or automation scripting

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.



  • Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Job Description** **Responsibilities** - Document, track, and research Tandem Authorizations technology reported issues. - Research and resolve issues escalated from various areas such as internal alerts, Help Desks, Management, Support Groups and other departments. - Provide accurate problem identification, ticket documentation and...


  • Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Skills requirements: - At least >4 years of Application support / Production Management work experience in the Banking and Financial services industry. Exposure to software project lifecycle is a plus. - Experience on the TANDEM / HP NonStop platform (GUARDIAN / OSS, COBOL, C, C++,) Hands-on TANDEM/NonStop X Systems development; Using...


  • Mumbai, India JPMorgan Chase & Co. Full time

    Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Tandem Technology Support II team member in Corporate & Investment Bank Payments Technology Team, you will play a vital role in ensuring the operational stability, availability, and performance of our production...

  • Technology Support

    6 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Operations

    6 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** This role requires a wide variety of strengths and capabilities, including: MS Production Management Merchant Services Production Management BS/BA degree or 3+ year of equivalent experience Proficiency in one or more of the following: AWS/Azure/google cloud offering or any of legacy technology like stratus and/or Tandem Proficient in...


  • Powai, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...


  • Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...

  • Technology Support Iii

    3 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Technology Support III at JPMorgan Chase within the Corporate & Investment Banking business, you will be a key player in an agile team, responsible for designing and delivering reliable, industry-leading technology...

  • Technology Support Iii

    3 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...

  • Technology Support I

    6 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Support Ii

    4 weeks ago


    Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Technology Support

    5 months ago


    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Technology Support Ii

    3 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Improve operational stability and availability through participation in problem management - Monitor production environments for anomalies and address issues utilizing...

  • Technology Support I

    6 months ago


    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Support I

    2 months ago


    Goregaon, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Support I

    6 months ago


    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...


  • Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...


  • Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Embark on a dynamic career in tech support, where your skills contribute to maintaining world-class technology solutions to ensure a seamless user experience. **Job responsibilities** - Assist in the improvement of operational stability and availability through participation in problem management - Assist in monitoring production...

  • Technology Support Ii

    2 months ago


    Goregaon, Mumbai, Maharashtra, India JPMorganChase Full time

    **JOB DESCRIPTION** **Responsibilities and Deliverables**: - Responsible & accountable for triaging and escalating production issue causing outages. - Adhere to processes, company policies, required to deliver high quality services to clients & partners. - Provide 18*5 Support in rotational shift covering EMEA and USA timezone **Qualifications and...