Referral Business Lead

1 week ago


Delhi, India Livspace Full time
External Description:-

We are looking for a proactive and results-oriented Referral Business Lead to drive our referral program initiatives at Livspace. The ideal candidate will be responsible for interacting with customers of that experience centre to generate referral leads, driving input efforts for referrals among all Business Managers (BMs), conducting audits, disbursing referral rewards, designing sales schemes, and enhancing repeat referrals from past referrers.

Key Responsibilities:-

- Interact with existing customers and generate new referral leads for a particular Experience Center (EC).- Interact with new referred customers and qualify them as prospective customers.- Drive input efforts for referrals among all BMs, ensuring regular touchpoints and engagement.- Conduct audits and manage the disbursal of referral rewards on a regular basis.- Enhance repeat referrals from existing referrers through targeted strategies.- Implement a structured approach to drive referral generation across the EC.- Ensure 100% compliance and awareness of the referral program and related marketing activities.

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