Sales Trainer – EdTech

4 weeks ago

Bengaluru, Karnataka, India GRAM HR Solutions. Full time

Position: Sales Trainer – EdTech / Study Abroad / Online Education

Location: Bangalore

Experience Required: 5 to 8 years

Industry: EdTech / Study Abroad / Online Education

About the Role

We are seeking an experienced and engaging Sales Trainer to design, deliver, and continuously improve sales training programs for our growing team of Senior Sales Associates. The trainer will play a critical role in enhancing the performance of our salesforce by equipping them with deep product knowledge, strong consultative selling skills, and the ability to convert leads effectively in the Study Abroad and Online Degree verticals.

The ideal candidate is someone with a strong background in education sales, adult learning, and coaching, who understands the nuances of B2C/B2B sales in higher education.

Key Responsibilities

Training Program Design & Delivery

  • Develop and deliver structured onboarding and continuous learning programs for Senior Sales Associates
  • Create engaging content focused on consultative sales techniques, product knowledge, objection handling, and CRM utilization
  • Conduct regular classroom and virtual training sessions for both new hires and experienced staff

Sales Performance Enablement

  • Observe sales calls and provide 1:1 coaching and actionable feedback
  • Identify performance gaps and deliver targeted interventions to improve conversion rates and productivity
  • Conduct role-plays, mock counselling sessions, and workshops to reinforce best practices

Collaboration & Strategy

  • Work closely with Sales Managers, Product, and Marketing teams to align training with business priorities
  • Analyze sales performance data to continuously enhance training effectiveness
  • Maintain a repository of training content, FAQs, SOPs, and learning materials

Quality & Compliance

  • Ensure that sales pitches are compliant, aligned with organizational values, and tailored to student needs
  • Monitor and improve the quality of student counselling and communication

Requirements

  • Bachelor's degree (any discipline); a master's degree or certifications in L&D / Sales Training is a plus
  • 5–8 years of experience in sales training, preferably in the EdTech , Study Abroad , or Online Degree industry
  • Strong foundation in adult learning principles and experiential learning techniques
  • Proven track record of training high-performing sales teams in a fast-paced, target-driven environment
  • Excellent presentation, facilitation, and communication skills
  • Familiarity with CRMs, sales dashboards, and performance metrics
  • Passionate about higher education and enabling teams to deliver value-driven student counselling .

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