Helpdesk Technician

18 hours ago

Hyderabad, India Experian Full time

Job Description Job description Job Description Desktop platform optimization. Managing of SCCM Infrastructure (installation, maintenance and configuration) Taking part of day-to-day activities in Helpdesk tasks. Create and manage application deployment objects for new and existing software. Communication to the end-users on all the changes. Work with key platform vendors for support to resolve issues as well as platform strategy development. Coordinate release of critical updates and support Windows Servicing Model. Provide technical assistance to support groups as needed. Package/Troubleshooting/Support Applications Installation. Monitor Incident and Service requests, to resolve or reassign to the appropriate resources to address. experience with Elevated Privileged Management system (Similar to CyberArk EPM). Perform daily and long-term operational and strategic management of hardware and software Asset management Continuous improvement process implementation. Take part in various projects, providing support to IT Infrastructure and Finance Administer effective frontline line help desk assistance to clients where inquiries are beyond the knowledge of the help desk team members Organize training and/or decide for team member to receive training on the latest and best practices in handling help desk related issues Qualifications B.Tech / BCA / MCA degree required At least five (5) years’ experience performing duties like those listed in the job description and responsibilities sections above Experience with application imaging preferred Motivated and lead a team to work in stressful situations occasionally requiring after hours emergency response Excellent written and verbal communication skills Problem analysis and resolution English language communication required Qualifications Qualifications B.Tech, BCA, MCA Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

  • Helpdesk Technician

    2 days ago

    Bengaluru, Chennai, Hyderabad, India ti Steps Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the Role:We are looking for a Helpdesk Technician to provide technical support and assistance to our employees and clients. The ideal candidate will be responsible for troubleshooting hardware, software, and network issues, ensuring timely resolution of IT problems, and maintaining high levels of user satisfaction. This role is the first point of...

  • HelpDesk Technician II

    19 hours ago

    Hyderabad, India Experian Full time

    Job Description Work closely with internal support groups and external service providers to identify, resolve or coordinate the resolution of Laptop, software problems, and issues. Extensive experience providing helpdesk and desktop support for Apple (MAC 75%) & Windows (25%) computers in an enterprise environment (both phone & desk-side) Ability to provide...

  • Helpdesk Technician

    3 weeks ago

    Hyderabad, Telangana, India Experian Full time

    Company Description Experian is a global data and technology company powering opportunities for people and businesses around the world We help to redefine lending practices uncover and prevent fraud simplify healthcare create marketing solutions and gain deeper insights into the automotive market all using our unique combination of data analytics and...

  • IT Helpdesk Technician

    4 days ago

    Hyderabad, Telangana, India Verisys Full time

    **Job Summary**: The Help Desk Technician should be able to diagnose and resolve challenging problems quickly. You should be well-versed in all aspects of computer systems configuration and maintenance. Your goal will be to ensure that our technology runs smoothly for both employees. This position will be in our Hyderabad office with a combination of...

  • Trainee- IT Helpdesk Technician

    1 week ago

    Hyderabad, Telangana, India The Hackett Group Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    DescriptionPracticeITJob CodeJob TitleTrainee / InternDepartmentITSkill HelpdeskEmployee TypeSupportExperienceMinimum 6 MonthsReporting Manager ResponsibilitiesServe as the first point of contact for end-users seeking technical support via phone, email, or ticketing system.Troubleshoot and resolve hardware and software issues on Windows laptops and...

  • Helpdesk Technician

    1 week ago

    th Floor, Tower -, Phoenix Equinox, Telangana, Hyderabad, India Experian Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...

  • IT Hardware and Repair Technician

    4 days ago

    Hyderabad, Telangana, India Yotta Techports Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Summary:The IT Hardware and Repair Technician is responsible for the installation, maintenance, troubleshooting, and physical repair of IT hardware equipment across the organization. This role ensures timely diagnostics and repair of desktops, laptops, printers, monitors, and other peripheral devices, supporting business continuity and minimizing...

  • Junior Engineer/ Engineer- Technical Service

    3 days ago

    hyderabad, India KONE Full time

    Service operationsResponsible for safe working practices and carrying out the operations according to maintenanceand safety instructions to ensure safety of end-users and other employeesResponsible for solving complex technical issues that THD has assigned to him/herResponsible for performing first visits of new equipment coming from competitors or KONE...

  • Junior Engineer/ Engineer- Technical Service

    4 weeks ago

    Hyderabad, India KONE Full time

    Job Description Service operations - Responsible for safe working practices and carrying out the operations according to maintenance and safety instructions to ensure safety of end-users and other employees - Responsible for solving complex technical issues that THD has assigned to him/her - Responsible for performing first visits of new equipment coming...

  • It Help Desk Technician

    4 days ago

    Hyderabad, Telangana, India Artivo Surfaces Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilities2to3 years of experience in a helpdesk or IT support role, with a proven track record of resolving technical issues.Exceptional verbal and written English communication skills, with the ability to explain technical concepts to non-technical users.Hands-on experience with Microsoft Office 365 (O365) administration and troubleshooting...