Revenue Manager

11 hours ago

Gurugram, India The Quorum Full time

Position Title:
Revenue Manager – Multi Property

Reports To:
Chief Operating Officer (COO)

Location:
Gurugram (Travel to Mumbai, Hyderabad, and future locations)

Experience:
8–12 years in Revenue Management, with luxury hospitality or lifestyle clubs

Role Overview

The Revenue Manager will be fully responsible for developing and executing Quorum's revenue strategy across its portfolio of clubs and brands. This includes F&B, membership sales, events and programming, coworking (TBQ), and ancillary services. The role mirrors the scope of a hotel revenue manager while also incorporating Quorum's lifestyle and experiential offerings.

As a direct report to the COO, the Revenue Manager will play a critical role in ensuring topline growth, optimal pricing, and competitive positioning across all properties.

Key Responsibilities

Revenue Strategy & Forecasting

  • Own the revenue strategy for memberships, events, coworking, F&B, and ancillary services across all properties.
  • Develop annual budgets and rolling forecasts; monitor variances and adapt strategy to market shifts.
  • Conduct demand and trend analysis to inform pricing and packaging decisions.

Pricing & Yield Management

  • Apply dynamic pricing principles across membership tiers, events, co-working, and F&B experiences.
  • Optimise utilisation of spaces (lounges, event halls, co-working desks) to maximise revenue per square foot.
  • Build bundled offerings (e.g. co-working + club access, event + F&B) to increase yield.

Membership & Events Revenue

  • Partner with membership and programming teams to set pricing strategies for member acquisition, renewals, and retention.
  • Forecast and track revenue from cultural programming, ticketed events, and private hires.
  • Explore sponsorships and brand partnerships to unlock additional revenue streams.

Distribution & Channel Management

  • Lead distribution strategy across direct (internal CRM, website, app) and partner networks.
  • Build strong corporate, brand, and cultural partnerships to drive demand for events and co-working.
  • Ensure brand integrity and rate consistency across all platforms.

Collaboration & Leadership

  • Work closely with COOs, GMs, Marketing, and Programming heads to align revenue strategy with business goals.
  • Lead commercial review meetings and present actionable insights to leadership.
  • Build revenue awareness and train on-ground teams in upselling, packaging, and yield best practices.

Reporting & Analytics

  • Deliver daily, weekly, and monthly dashboards covering memberships, events, co-working, and F&B.
  • Track KPIs such as revenue per member, event occupancy, F&B capture, and yield per square foot.
  • Provide competitive benchmarking and forward-looking recommendations.

Requirements

  • Bachelor's in Hospitality, Business, Economics, or related field; MBA preferred.
  • 8–12 years of revenue management experience in luxury hospitality, private clubs, co-working, or events.
  • Proven expertise in pricing strategy, forecasting, and distribution management.
  • Strong analytical and commercial acumen with advanced Excel/ BI skills.
  • Excellent communication and influencing skills with senior stakeholders.
  • Experience with revenue management systems or commercial data tools is a plus.

Success Measures

  • Achievement of annual topline revenue targets across all Quorum offerings.
  • Growth in membership revenue and retention.
  • Increased utilisation and yield of event and co-working spaces.
  • Optimised contribution from F&B and cultural programming.
  • Accurate forecasting and proactive commercial decision-making.

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