Deputy Manager- Revenue Management

Job Description

Role: Revenue Management - Hotels

Level: Deputy Manager

Reporting: Associate Director - Revenue Management

Location: Gurgaon

About the function:

MakeMyTrip's Hotels business is one of the largest and fastest-growing verticals, offering a diverse portfolio of accommodationsranging from budget stays to premium properties across domestic and international destinations. With a strong focus on customer satisfaction, innovation, and market leadership, the Hotels business plays a critical role in shaping the travel experience for millions of users. Within this business, the Revenue Management team plays a strategic role in unlocking growth and maximizing profitability. By leveraging data, market signals, and cross-functional collaboration, the team drives pricing strategies, monitors category performance, and identifies opportunities to enhance conversion and revenue outcomes. It sits at the intersection of analytics and business, enabling data-led decisions that shape the future of our hotels business.

About the role:

As part of the Hotels Revenue team, the incumbent will join a high-performing team responsible for driving growth, revenue, and profitability across the domestic hotels category. This role sits at the intersection of analytics and business strategy, leading growth initiatives and acting as the go-to person for key strategic projects.

The incumbent will work closely with senior stakeholders across supply, marketing, product, finance, and tech to influence decision-making and unlock new opportunities. The ideal candidate is an independent self-starterquick-witted, intellectually curious, and entrepreneurialwho thrives in fast-paced environments and brings both creativity and executional rigor to the table. The incumbent will be expected to manage multiple deliverables under tight timelines while staying aligned to our values of Consumer Focus, Commitment to Results, and Continuous Improvement.

What will you be doing:

P&L Ownership & Business Management

- Drive day-to-day business performance, ensuring delivery on key P&L metrics.
- Track KPIs regularly and take corrective actions to meet revenue and growth targets.
- Conduct deep dives into traffic, pricing, and competitor data to identify actionable insights and improve pricing strategies.
- Understand customer behaviour and demand trends to collaborate with supply, marketing, and product teams for conversion optimization.
- Define and execute both short-term initiatives and long-term growth strategies in alignment with overall business goals.

Data-Driven Decision Making

- Analyse large datasets to uncover meaningful trends and generate insights that drive business decisions.
- Build and run business experiments to validate hypotheses and test new initiatives.
- Conduct scenario modelling and forecasting to support strategic planning.
- Own reporting for the category and create automated dashboards and tools to track business performance.

Strategic Initiatives & Cross-Functional Projects

- Proactively identify growth opportunities and lead high-impact projects from concept to execution.
- Collaborate with cross-functional teamsProduct, Tech, Supply, Marketing, and Financeto execute projects seamlessly.
- Monitor progress through structured project tracking and data-backed evaluations.

Collaboration & Stakeholder Management

- Work closely with key internal stakeholders to align on priorities and drive execution.
- Communicate effectively across teams, manage multiple workstreams, and deliver under tight timelines

Qualification & Experience:

- MBA from a reputed institute with 24 years of experience in a revenue or category management role within a consumer-facing, technology-enabled businesspreferably in the e-commerce industry.
- Proven track record of working in high-growth, data-driven environments with a strong understanding of business levers and consumer behaviour.
- Advanced proficiency in MS Excel and MS PowerPoint for data analysis and business storytelling.
- Sound understanding of SQL and Python is mandatory to independently work on data extraction, modelling, and analysis.

Key Success Factors for the Role:

- A sharp business acumen with a mindset focused on maximizing ROI, revenue, and overall business impact.
- Strong passion for data with an exceptional ability to break down and solve complex business problems using structured thinking and analytics.
- Excellent communication, interpersonal, and influencing skills, with the ability to manage and align multiple stakeholders effectively.
- A high-energy team player with a positive attitude, strong ownership, and a collaborative approach to driving results in a dynamic environment.